Security Officer Patrol Customer Assistance

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. You will be part of a dynamic, welcoming, and collaborative workplace contributing to a culture that positively impacts the communities and customers we serve.

Security Officer Patrol Customer Assistance in Boston, MA. You will serve and safeguard clients in residential and other settings, with a focus on visible presence, customer service, and incident response. This is a part-time position with scheduling flexibility.

Position Type:
Part Time
Pay Rate: $23.28 / Hour

• Provide customer service to residents, guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns according to site guidelines.
• Conduct regular and random patrols throughout residential common areas, entry points, parking areas, and perimeter locations to deter unwanted activity and identify security-related concerns.
• Monitor access to the location by observing entrances and exits, verifying authorization when required, and reporting unusual activity and/or policy violations.
• Support daily residential operations by assisting with routine inquiries, communicating with property personnel, and following post orders related to after-hours activity, deliveries, and visitor interactions.

• Alarm panel experience is preferred.
• The ability to lift up to 20 lbs is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR/First Aid is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and career growth opportunities.
• Financial Benefits: Participation in a retirement savings plan.
• Exclusive Perks: Discounts on top brands and services through a Perks Program.

Allied Universal is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or any other characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or accommodation, please contact our local Human Resources department. To find an office near you, please visit: