Security Supervisor's

Essential Functions

• Supervises Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client sites; ensures post orders are followed, rounds are completed, and required reports are filed; notifies proper authorities and client in emergency situations.
• Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives; meets personally with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and assignment details with subordinates.
• Assists in the submission of payroll and personnel information to the company.
• Ensures adequate coverage of all posts and positions in conjunction with company management or representatives.
• Prepares, files, and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are met and to provide quality customer service.
• Carrying out supervisory duties that may include interviewing, orienting, and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints; making hiring and termination recommendations.
• May perform the duties of a Security Officer in accordance with post orders and company policy.

High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Minimum 2 years of experience in retail preferred.

• May be required to hold and continue to meet the requirements for any applicable state, county, and municipal license for Security Officers.
• Knowledge of security operations with an emphasis on patrol, inspection and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of various security and safety devices and controls.
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
• Ability to track and maintain schedule assignments.
• Ability to be an effective team member.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Courteous telephone manner.
• Ability to adapt to various sites and changes in post procedures.
• Ability to write routine correspondence, including logs and reports.
• Good organizational skills.
• Strong customer service and results orientation.
• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

• Maintain composure when dealing with authorities, executives, clients, staff, and the public, sometimes under urgent or pressurized conditions.
• May be exposed to stressful situations, such as challenging individuals in or approaching unauthorized areas.
• Must meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to mandatory licensing requirements.
• Directing and disciplining staff in a positive manner.
• May be required to work overtime without advance notice.
• Required ability to handle multiple tasks concurrently.
• Keyboarding, basic computer usage, and operating controls.
• Seeing, hearing, speaking, and writing clearly for communication with employees and clients, incident observation, and reporting.
• Frequent sitting, standing, and walking, possibly for long periods; may involve climbing stairs, walking up inclines, and walking on uneven terrain.
• Occasional reaching, stooping, kneeling, crouching, and crawling.
• Frequent lifting or moving up to 10 pounds and occasionally up to 25 pounds.
• Close, distance, and adjusting focus vision.
• Regular use of vehicle for performance of duties.
• On occasion may be required to perform stressful and physical activity.
• Depending on assignment may be exposed to inclement weather or required to work in environments or conditions that require protective gear and awareness of personal safety.
• May be exposed to or required to handle sensitive and confidential information.

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work (vacation, sick time, PTO)
• Paid wages on a daily basis for eligible populations (restrictions and fees may apply)

EOE/M/F/Vet/Disabilities