Manager, Rights Administration

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity :
  We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.

• Collaboration :
  Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.

• Commitment :
  We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Manager, Rights Administration

The Global Catalog Research and Rights Administration Group is a subdivision of Rhino Entertainment Company’s Business & Legal Affairs Department and is responsible for researching and advising on WMG’s rights to exploit its existing catalog recording assets in response to queries from various WMG label teams, including WMG’s Synch and Master Use Licensing groups. We work closely with employees in the Business Affairs, Finance, Production, Operations, New Media, and Marketing departments of each label client to fulfill the above-referenced responsibilities for the recordings and records those labels release.

The candidate hired to fill this position will be responsible for providing stellar customer service to third parties by responding to their inquiries in a timely manner, either routing them to the appropriate internal party for handling or answering them. Additionally, you will support the legal and royalties teams, as well as other internal teams, by conducting research in internal royalty systems and generating or locating the data and information necessary to address their requests.

This role will analyze output from the various royalty and financial systems to respond to questions and communicate results to internal and external departments and clients. In this fast-paced environment, you will also get to work with artist management, Label attorneys, and internal finance/accounting personnel.

• Respond to the high volume of third-party catalogue inquiries received through WMG’s general royalty email inbox, an email address WMG royalty recipients can email if they have questions about or need assistance with their royalty accounts.

• Conduct research within internal royalty systems, databases, and files and work with royalty analysts to:

• Respond to royalty-related inquiries from various internal parties (the legal affairs team or otherwise);

• Respond to royalty-related inquiries from various external parties (e.g. check reissue requests, statement copy requests, payment history reports, statement interpretation questions)

• Oversee changes to existing catalog royalty accounts (e.g., payee changes, address changes) in a timely, customer-focused manner and oversee and amend department best practices in connection with their administration. and

• Research, resolve, and remediate internal holds currently in place at both the royalty account and vendor levels.

• Use sound judgment and discretion to:

• Maintain security protocols by requesting documentation necessary to verify the identity of external inquirers before responding…