Loss Prevention Manager (Full-Time

Join our grand opening team for our newest Massachusetts location this April 2026 at Downtown Crossing!

Compensation: $72,000 annually. The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

The Loss Prevention Manager is responsible for being directly involved in all aspects of the Loss Prevention program and the management of assigned LP personnel. The overall goal is to improve loss ratio and reduce or prevent loss related to fraud, theft, and operational inaccuracies. The LPM must also work directly with area management that oversees Store Operations, HR, and Store Personnel.

Minimum 3-5 years of Retail Loss Prevention Management experience in this role is required.

• Extensive experience in all aspects of internal investigations and ability to independently conduct internal interviews.
• Significant experience directly managing external apprehension programs; proven ability to interface with law enforcement and legal professionals on both criminal and civil matters.
• Experience and knowledge of current security technology, CCTV, covert surveillance, and Electronic Article Surveillance, burglar and fire alarm systems.
• Oversight of the inventory process in multiple locations, including planning, preparation, execution, and reconciliation of results.
• Ability to promote accountability and manage the performance of remote personnel with varying skill sets.
• Excellent communications, strong strategic skills, sound business judgment, and proven consultative skills with all levels of management.
• Excellent presentation skills, both verbal and written.
• Proficiency in MS Office applications, including Excel, Word, Outlook, PowerPoint, and Access.

• Responsible for all hiring, managing, and training of Loss Prevention staff for each assigned location(s).
• Independently create, implement, and audit shortage action plans in assigned stores. Must have a proven track record of creating innovative ideas and effective solutions to reduce operational loss.
• Manage, maintain, and troubleshoot all loss prevention equipment, including but not limited to CCTV, access control, EAS, and alarm systems. Must have a working knowledge of system networking and IP configurations.
• Manage all internal and external investigation programs targeting the reduction of theft and fraud. Must be able to complete investigations in a timely manner through use of proven interview and interrogation techniques (WZ Method). Interviewing dishonest employees may include telephone or remote conversations. Must possess the ability to secure evidence, including appropriate written statements to support prosecution.
• Responsible for enforcing the policies and standards of the Loss Prevention department and the company.
• Implement and manage training and awareness programs at all levels within store operations.
• Build positive business relationships both within and outside of the company, including law enforcement and other contacts within the Retail Loss Prevention field.
• Have a working knowledge of RFID systems and technology, including EAS, stock management, shipping and receiving.
• Suggest and implement physical security controls for warehouse and supply chain. This will include frequent visits to warehouse facilities to evaluate security controls and work with 3rd party vendors to investigate any delivery errors at stores.

• High school diploma or equivalent; college degree preferred.
• 3-5 years of retail Loss Prevention management experience.
• Excellent communication, verbal and written skills.
• Excellent time management and ability to prioritize / multi-task.
• Proficient in conducting investigations and integrity interviews.
• Basic knowledge of computer applications (Excel, Word, PowerPoint).
• Wicklander or Reid interviewing and integration certification preferred.
• Ability to travel to stores within assigned area and maneuver around sales floor, stock room, and offices.

• Medical, dental, and vision coverage
• 401k plan – 100% match on the first 3% you contribute; 50% on the next 2% you contribute
• Paid parental leave
• Fertility benefits, including IVF
• Life insurance
• Short-term and long-term disability insurance
• HSA/FSA options
• Employee Assistance Program
• Vacation & Personal Time Off
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Commuter benefits (and more)

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.