Security Officer Lobby Guest Services

Allied Universal -  - Responsibilities:
Provide customer service to patients, visitors, employees, and vendors while carrying out site-specific security-related procedures and policies at a healthcare location.;
Monitor and manage front-desk access, verify visitor credentials, issue visitor passes, and maintain accurate entry records in accordance with site requirements.;
Receive and direct visitors, answer incoming calls, and provide clear information regarding facility access and visitor procedures.;
Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns according to established protocols.;
Observe front-desk activity and report unusual conditions, unauthorized access attempts, and policy violations to the appropriate personnel.