Security shift manager patrol unit- second shift and overnights

Security Shift Manager

Northeast Security is seeking a Security Shift Manager for one of our premiere accounts in the area of Boston, MA. Must be available to be on call 24/7. Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually. Pay rate is $31.85. Schedules available:
Tues, Wed, Fri, Sat, Sun 2200 - 0600 / ;
Sat-Wed 0600 - 1400 / ;
Sun-Thurs 0600 - 1400;
Mon-Sun 2200 - 0600. MUST have experience as a Security shift manager and a valid driver's license of three years or more.

Key Responsibilities:

• Support supervisors in their daily duties.
• Provide direct coaching and guidance to supervisory teams.
• Support regional supervisors as needed, particularly during significant events.
• Review daily shift staffing with supervisors to ensure full post coverage.
• Address and resolve immediate staffing gaps dynamically.
• Make real-time deployment decisions when staffing levels require adjustments.
• Confirm all scheduled details and special assignments are properly covered.
• Interface with security management and Northeast Security operations for extra resources.
• Maintain continuous situational awareness of all active emergency situations.
• Monitor all emergency notifications issued by the Command center.
• Review alerts for complete accuracy, completeness, and proper distribution.
• Offer guidance to command center leads and operators on message drafting or corrections.
• Issue prompt, client-facing notifications according to protocols or Property Manager consultation.
• Serve as the primary reviewer for all Level 2 and Level 3 incident reports.
• Ensure complete accuracy and thoroughness in all submitted reports.
• Confirm necessary supplemental documentation (such as Risk Reports) is filed.
• Coordinate the proper retention of still images and video footage.
• Coordinate the immediate response to on-site security technology failures.
• Evaluate technical issues (unsecured doors, outages) to determine scope and client impact.
• Mitigate immediate vulnerabilities, such as posting staff at unsecured doors.
• Ensure proper notification and escalation to support groups.
• Assist in evaluating the need for off-hours vendor or on-call responses.
• Partner with security management and regional project managers on program needs.
• Coordinate alarm abatement programs within assigned coverage areas.
• Assign and review routine physical inspections (intercoms, elevator phones, AEDs).
• Compile and distribute program statistics (QoL, Activity) and BOLO alerts.

Security Shift Manager Requirements:

• Must have three years of Security Manager experience.
• Valid Driver's License of 3 years or more with a clean Driving Record.
• Customer Service Experience preferred.
• Previous security supervisor experience, or related field/education.
• Neat and professional appearance.
• Dependable means of transportation.
• Ability to communicate clearly and effectively in English (both written and verbal).
• High School Diploma/GED Equivalent.
• Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
• Must be at least 18 years of age.

Must be available to cover various posts during the assigned shift IND
456.

• High School Diploma

• 401K/403b Plan
• Dental Insurance
• Paid Vacation
• Paid Sick Days
• Vision Insurance
• Medical Insurance
• Life Insurance

Travel is required. The following screenings are required:
Education Verification, Employment Verification, Criminal Background Check, Drug Screen. The following shifts are available:
Night shift, Third shift, Weekend shift, Various on call.