Security Operations Manager

About Us

Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.

The Global Corporate Security team at Wellington protects the firm’s people, assets, and operations globally. This includes physical access controls, physical security standards & training, workforce screening, investigations, global threat intelligence, travel risk management, and incident response.

The Security Operations Manager is an experienced leader responsible for providing strategic leadership, operational oversight, and continuous enhancement of the firm’s physical security and GSOC capabilities. This critical role, which reports directly to the Head of Global Corporate Security, ensures the effective delivery of global monitoring, incident response, intelligence coordination, and security operations in support of enterprise risk management, business continuity, and employee safety priorities.

This individual will manage physical security operations across the firm’s global footprint, partnering closely with Global Real Estate and Facilities, IT, HR, Legal & Compliance, Info Sec & Cyber Defense, and Operational Resilience, among other teams. The individual will also build strong relationships with landlord management, security service providers, and law enforcement communities to strengthen the firm’s security posture.

• Lead and optimize GSOC operations to deliver intelligence-led, risk-based security services that protect Wellington’s people, assets, operations, and reputation.
• Develop operational roadmaps and frameworks aligned to enterprise risk, crisis management, travel security, and business continuity priorities.
• Standardize SOPs, playbooks, KPIs, SLAs, escalation protocols, and process controls across GSOC operations.
• Oversee 24/7 monitoring, incident triage, escalation, mass notification support, traveler accountability, and response coordination.
• Use data, after-action reviews, root-cause analysis, and lessons learned to refine processes and improve response effectiveness.
• Build and coach a high-performing GSOC team grounded in ownership, sound judgment, communication and accountability.
• Partner closely with counterparts across the firm to effectively respond to incidents and drive improvements in physical security operations.
• Design event security plans and oversee security for major firm events, working closely with Events, Marketing and Executive Management.
• Coordinate security measures as needed for executives and senior leaders both locally and while traveling.

• 5+ years of progressive experience in security operations, GSOCs, command center management, incident response, protective services, emergency management, military, law enforcement, or a related field.
• 3+ years managing a team of corporate security or GSOC professionals.
• Experience and comfort managing security programs for a global company and interfacing with senior leaders across different countries, time zones and cultures.
• Bachelor’s degree is required, preferably in Security Management, Criminal Justice, National Security, Risk Management, Emergency Management, Business Administration or a related field.
• Strong experience managing guard forces, drafting SOPs/post orders, and ensuring compliance with operational standards.
• Experience coordinating event security and working with venue managers or building management.
• Deep knowledge of access control (Lenel, Avigilon or similar) and CCTV (Milestone, Verkada or similar) technology.
• Experience with other security tools such threat intelligence, mass notification and case management systems.
• Demonstrated experience conducting site surveys and risk assessments.
• Excellent…