Sales & Service Technician

Job Overview

Groundworks, North America's leading foundation repair and water management specialist, is hiring Sales & Service Technicians in the Boston, MA area.

Base pay $20.00 - $22.50 per hour; no cap on commission. Base salary range $17.33 - $23.45 per hour. Total compensation can exceed $120,000 annually with commissions and bonuses.

Medical, dental, vision, short- and long-term disability, life insurance, 401(k) with company match, paid time off after waiting periods, company vehicle and gas card, equity in the company.

• Execute appointments scheduled with customers.
• Travel to customers' homes based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or remedy potential issues.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnosing and fixing any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non-warranty work.
• Communicate status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.
• Other duties as assigned.

• 1+ years of proven sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• Valid, non-restrictive driver's license required.

• Full-Time position.
• Remote & Onsite:
  Reporting into and working remotely from branch location, servicing area within territory.