HVAC Field Service Representative; NE

HVAC Field Service Representative - US Northeast Region

Dive into a refreshing new HVAC opportunity in the swimming pool industry! Make the Move. Make a Difference. Make it Aqua Cal.

Company:
Aqua Cal Auto Pilot Inc.

Reports To:

Field Service Technician Supervisor

FLSA:
Non-Exempt

Hours:

Full-time

Why Choose Us?

No sales! Guaranteed 40 hours/week year-round! No on call! Imagine using your HVAC expertise by the poolside - with the industry's best heat pumps. At Aqua Cal Auto Pilot, we are not just offering a job - we're offering a career upgrade in a growing and stable industry, backed by a supportive Employee-Owned Company with nationwide recognition.

Position Summary

Enjoy guaranteed 40-hour workweeks year-round, comprehensive field training, and no on-call requirements - all while applying your HVAC expertise in a cleaner, more rewarding employee-owned environment. As a brand ambassador, you'll be the face of Aqua Cal in the field - supporting our valued dealer network and customers with your technical know-how and excellent people skills. If you are ready to build a fulfilling career with a company that values its employees and promotes them from within, this is your moment.

Key Responsibilities

• Apply your HVAC expertise while expanding your technical knowledge of pool heat pump systems through comprehensive field training.
• Provide high quality support to our dealer network and end users to uphold the strong reputation of the Aqua Cal Service Department.
• Collaborate with supervisors to ensure adherence to company standards and service excellence
• Communicate effectively with internal stakeholders, documenting all relevant information accurately to support efficient completion of field service calls.
• During the off-season (October - April), growth opportunities as a trainer are available and you may be scheduled, with advance notice, for 2-3 weeks of regional service support in Florida, and also provide technical assistance via phone and email to dealers.
• Perform additional duties as assigned.

Other Requirements

• HVAC Technical School AND 3+ years of field service-related experience or equivalent combination of education and experience.
• Proficient at brazing and soldering using 15%, 45% brazing and 8% soft solder.
• Clean driver's license and background
• Current Refrigerant Handling Certification
• Physical Requirements:
  • Kneel for extended periods of time
  • Twist and bend at the hips
  • Lift up to 100 lbs
  • Withstand hot and humid weather conditions for prolonged periods of time
  • Must be able to maintain core strength to grab service supplies and materials from the service vehicle multiple times daily
  • Must be able to lift and remove themselves regularly from the driver's side of a cargo van.
• Positive, enthusiastic, and flexible attitude

Compensation & Benefits

• Participation in the Team Horner Employee Stock Ownership Plan
• Tuition reimbursement
• Ongoing industry training
• Yearly performance and long service awards and events
• Paid time off:
  Holiday, Vacation and Personal
• Health, dental and vision insurance offered
• Short/Long term disability insurance offered
• 401K and Roth offered
• Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
• Positive and friendly work environment
• Merchandise discounts

…and so much more!

Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-free Workplace.