Installation & Service Technician Construction

BETTER MOBILITY FOR LIFE

Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic surfaces, ceiling track lifts and patient slings. Savaria employs 2,450 valued associates globally and has 11+ manufacturing facilities to reach markets in North America, Europe, Australia, and Asia.

Built from a heritage of brands including Span, Handicare and Silvalea, Savaria Patient Care provides products designed for safe patient handling and positive outcomes. Our research‑based product portfolio includes therapeutic surfaces for pressure management and positioning, a complete range of innovative ceiling and floor lifts and slings. Savaria Patient Care is a division of Savaria Corporation, a global leader in accessibility.

The Installation & Service Technician will be primarily involved with the installation, service and preventative maintenance of Handicare products throughout the U.S. This individual will be called upon to perform site surveys and installation audits. Whenever possible, the work performed by the individual would be billable against a particular revenue‑generating project. Occasionally, based on available service and installation workload, the technician may perform other duties as assigned in other areas of the business such as production, assembly and distribution.

• Perform installation of Handicare products, including resource allocation, customer and sub‑contractor communication, expense tracking, final audit, etc. Products include ceiling track lifting systems and other Handicare systems. Construction sites consist of hospitals and long‑term care facilities.
• Install ceiling track lift systems and other products per Handicare standards.
• Perform on‑site surveys at prospective installation sites to gather all required information to plan and complete a ceiling track lift installation.
• Perform on‑site audits of in‑progress and completed installations to ensure compliance with company standards.
• Coordinate delivery of products and other installation materials to coincide with the arrival of labor resources as needed on a project.
• Arrange site storage for products and materials as needed for installation projects.
• Keep accurate project records for expenses, required testing, training, etc.
• Interact directly with owners and staff at hospitals, nursing homes, private residences, group homes, etc. while performing the above functions.
• Train end users of the equipment on the operational aspects of the equipment sold and installed.
• Perform service repairs and scheduled preventative maintenance as required.
• Maintain the company service and installation vehicle in good operating condition and cleanliness.
• Maintain the van inventory in an orderly fashion, at proper levels, and account for all items used in the performance of service and installation functions.
• Travel to out‑of‑state job sites as directed by supervisor; travel required up to 25% of the time.
• Additional responsibilities as requested or required by management.

This position has no supervisory responsibilities.

• Identifies and resolves problems in a timely manner.
• Able to read and interpret written information.
• Able to deal with frequent change, delays or unexpected events.
• Is consistently at work and on time.
• Follows instructions and responds to management direction.
• Takes responsibility for own actions.
• Commits to long hours of work when necessary to reach goals.
• Works quickly.
• Observes safety and security procedures.
• Determines appropriate action beyond guidelines.
• Reports potentially unsafe conditions.
• Uses equipment and materials properly.

Ability to read and comprehend simple instruction, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients and other employees of the organization.

High School Diploma or general education degree (GED) and 3 to 5…