Family Service Worker

The Family Service Worker, in collaboration with teachers, will provide services to families in the Head Start Center Based program. In partnership with parents, the Family Worker develops mutually trusting relationships, acts as an advocate for families, and provides support services as needed. The Family Service Worker will assist families in determining their needs and in identifying and developing goals to meet those needs.

• Monthly Housing Stipend for all Early ED and School Age employees
• Free YMCA Membership for 3 weeks
• Paid vacation
• 40 hrs. accrued sick time
• 11 paid holidays
• Employee appreciation events throughout the year
• Medical, dental, life insurance
• Free $20,000 life insurance policy
• Childcare discount
• Growth and Development assistance
• Paid training and more

• Provide case management services to families in the EHS‑HS program, including direct services to families by assisting them in determining family strengths, needs, and goals.
• Work collaboratively with families and other community agencies to provide a full system of care to meet the service needs of the family.
• Assess services the family is receiving and any need for additional services, making appropriate referrals.
• Assure the family can access resources and appropriate follow‑up is made.
• Coordinate services for families by arranging case conferences with specialists, coordinators, and other field staff and community agencies.
• Conduct outreach activities to recruit prospective families.
• Compile and maintain family case records of services provided.
• Maintain confidentiality as required by law and policy.
• In partnership with parents, plan and facilitate monthly parenting meetings.
• Assist with parenting classes and provide parenting information for individual families as needed.
• Provide crisis intervention as needed and appropriate.
• Maintain a working knowledge of community resources and current trends in social services.
• Build liaisons with other community agencies to ensure cooperation, coordination, and information sharing.
• Work collaboratively with staff to provide comprehensive, integrated services for families.
• Initiate, or assist staff to make, child abuse reports as necessary.
• Attend meetings, trainings, and individual case staffing sessions.
• Attend community meetings where HS/EHS representation is appropriate.

• Education:
  
  Associates Degree in social work, psychology, child development, or a related field desired.
• Experience:
  
  One year of case management or home visiting experience or experience working with at-risk families.
• Experience communicating effectively, both verbally and in writing.
• Experience with record keeping including progress notes and maintenance of required documentation.
• Knowledge of child plus preferred.
• Experience working with a low income, ethnically and culturally diverse population.
• Experience working effectively as a member of a team.
• Bilingual in Spanish or Portuguese preferred. Language experience preferred.

• Must provide evidence of reliable, insured transportation available for travel during working hours.
• Must provide evidence of a valid driver's license and good driving record.
• Must provide evidence of current automobile liability insurance.

• Entry level

• Full‑time

• Other

• Individual and Family Services