Case Review Supervisor - Boston Region
Listed on 2026-03-09
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Social Work
An Official website of the Commonwealth of Massachusetts
Job Description
Description
The Department of Children and Families (DCF) is seeking a mission-driven, dynamic, highly organized individual to fill the role of Case Review Supervisor. This position will direct approximately five to six Case Reviewers who will conduct case reviews primarily in the following Area Offices:
Cambridge, Coastal, Hyde Park, Riverway and Bridges Home (CFC) agency. Staff may also conduct reviews in other areas of the state based on the needs of the unit.
The selected candidate will hire, assign, and supervise Case Reviewers to ensure timely case reviews which conform to the Department’s policies, procedures, and standards. The Case Review Supervisor will also develop and administer a system of monitoring to determine the level of the reviews’ compliance with state and federal statutes.
Duties and Responsibilities (these duties are a general summary and not all-inclusive):- Hires, assigns, and supervises Case Reviewers to ensure timely case reviews which conform to the Department’s policies, procedures and standards.
- Develops and administers a system of monitoring to determine the level of the reviews’ compliance with state and federal statutes.
- Resolves conflicts between the case review panel and the Area Program Manager at the Area Office or the provider managing the case when the panel’s determination is inconsistent with the case plan.
- Evaluates individual performance of the case review staff to make recommendations for the improvement of appropriate training and staff development initiatives.
- Analyzes case reviews and case review determinations to identify policies, procedures and casework practices which impede the Department’s ability to achieve permanence for all children.
- When Case Reviewers are unable to conduct scheduled reviews, the Supervisor will conduct the review if no other Case Reviewer is available, and the review cannot be postponed.
- As needed will supervise and assign consultant part-time Case Reviewers.
- Assists in the preparation of Foster Care Review Annual Report.
The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care, and education.
DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by stabilizing and preserving families; providing quality temporary alternative care, when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship, or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values:
1) child-driven,
2) family-centered,
3) community-focused,
4) strength-based,
5) committed to diversity/cultural competency, and
6) committed to continuous learning.
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://(Use the "Apply for this Job" box below)./cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
ADA Reasonable Accommodation:
If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests
For questions, please contact the Office of Human Resources at and select option #4.
Qualifications MINIMUM ENTRANCE REQUIREMENTS:Applicants must have at least (A) four (4) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial…
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