Eligibility Cash Worker

Position: Central Eligibility Cash Worker
The Department of Transitional Assistance (DTA) is seeking qualified applicants for the position of Central Eligibility Cash Worker. Our ideal candidate will determine initial and/or ongoing eligibility for transitional assistance programs including payments for funerals and final dispositions, and provide referrals to other state agencies, rest home providers and other sources as necessary.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

* Assist eligible clients/applicant's complete applications for DTA benefits including but not limited to EAEDC, funeral and final disposition.

* Process initial applications from the public, including rest homes and funeral homes, and determine the eligibility status for transitional assistance programs.

* Conduct ongoing transitional assistance eligibility reviews for existing clients and modify and maintain up-to-date information.

* Process case maintenance activities including but not limited to:
Bay State CAP opt-out, third party income verification requests, SSI and Mass Health requests and referrals for medical assistance, and EBT card issuance.

* Review applications for appropriate documentation and implement rest home rate adjustments.

* Respond to income verification requests and complete special projects as necessary.

Required Qualifications

* Knowledge of the social and economic problems of the diverse client population.

* Ability to read, interpret, apply and explain the provisions of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing agency operations and assigned unit activities.

* Ability to read, interpret and apply Federal, State and local social services programs, laws, statutes and regulations that affect eligibility for financial assistance.

* Knowledge of basic mathematics, interviewing techniques and the principals and correct usage of the English language involved in writing clear, concise, logical narratives.

* Ability to use interviewing skills to obtain pertinent information and maintain accurate records on information provided both orally or in writing.

* Ability to determine the applicability of client data, to draw conclusions and make appropriate recommendations.

* Ability to understand and apply knowledge of the principles, practices, and techniques of supervision to demonstrate ability to supervise in the absence of the unit supervisor.

* Ability to deal tactfully and establish and maintain harmonious working relationships.

* Ability to exercise sound judgment, including the exercise of discretion in handling confidential information.

* Ability to assess and prioritize tasks and demonstrate problem solving skills.

Preferred Qualifications

* Knowledge of continuing changes in laws, rules, regulations, programs, policies, procedures, specifications, standards and guidelines governing agency operations and assigned unit activities.

* Knowledge of ongoing modifications in the types and uses of agency forms.

* Skill in the demonstration of principles and practices acquired during training.

* High level personal computer skills and more in-depth knowledge of various software options.

* Ability to utilize more complex applications of the laws, rules, regulations, programs, policies, procedures, specifications, standards and guidelines governing agency operations and assigned unit activities.

* Knowledge of Transitional Assistance MIS screens and coding and related documents.

* Given the population served, bilingual or multilingual fluency.

TO APPLY:

Please upload both Resume and Cover Letter. First consideration will be given to those applicants that apply within the first 14 days.

About The Department of Transitional Assistance:

The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in nine residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.

Learn more about our services and programs visit:(Use the "Apply for this Job" box below)./dta

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http:///cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation:
If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions, please contact the Office of Human Resources at and select…