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Program Supervisor

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Crystal Springs, Inc
Full Time position
Listed on 2026-06-07
Job specializations:
  • Social Work
    Mental Health
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Program Supervisor I

Crystal Springs has an exciting opportunity for a full time (37.5 hours per week) Program Supervisor I. The On-duty Program Supervisors keep on-call administrators and managers informed of all crucial information on program issues as necessary throughout their shift. They actively monitor campus grounds, provide support, staffing coordination and crisis management as needed. The ability to effectively interact with and direct staff as well as make critical and thoughtful decisions is a priority.

The ability to multi-task and maintain professional demeanor and role modeling are very important.

Responsibilities
  • Oversight of the care of the children and adults at Crystal Springs, Inc. in the absence of managerial and administrative staff.
  • Provide on-campus supervision and monitoring of campus grounds, support and coordination as well as crisis management and quality assurance.
  • Provide managers and administrators with comprehensive standard and crisis reporting and ensure that all areas of Crystal Springs, Inc. are responsive to needs of staff, individuals and families served.
  • This position is also responsible for maintaining compliance with policies, procedures, and regulations.
  • Performs other related work as required or requested.
Requirements / Qualifications
  • Associates degree or (2) years of equivalent college experience + (18) months of human service experience, particularly with children, adolescents and/or Adults with disabilities plus (1) year of supervisory experience preferred in any field, or
  • High School diploma plus (3) years of human service experience, particularly with children, adolescents and/or Adults with disabilities plus (1) year supervisory experience in any field preferred
  • Supervisory experience required
  • A valid driver’s license for at least 6 months, with good driving record required.
  • The ability to effectively supervise and direct staff as well as make critical and thoughtful decisions is a priority.
  • Must have strong initiative and be able to multi-task. Solid professional demeanor and role modeling competencies are especially important.
  • Must attend and participate in appropriate training and meetings to keep abreast of current information and necessary competencies.
  • Dependability and flexibility a must.
Schedule

The schedule is primarily 2 nd shift with every other weekend required. Weekday 2 nd shift hours are 2:45 p.m. – midnight; weekend and holiday 2 nd shift hours are 8:45 a.m. – 9:00 p.m.

Flexibility is required as some hours may be needed on 3 rd shift. Weekday 3 rd shift hours are 11:45 p.m. – 9:00 a.m. and weekend and holiday hours for 3 rd shift are 10:45 p.m. – 9:00 a.m.

Benefits
  • Employee assistance program
  • Flexible spending account
  • Health insurance

    Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
  • Wisely Direct Deposit (get paid up to two days earlier)
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