Outreach Coordinator

Candidate Physical Location
Roxbury Crossing II
71 Alleghany Street
Roxbury Crossing, MA 02120, USA

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at‑risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

To learn more about the incredible impact our employees have on the lives of children and families,

This position is exclusive to the Children’s Community Support Collaborative. Outreach Coordinators provide and oversee outreach services which include community-based individual and family therapeutic services, crisis intervention, and case management. They also are a member of CCSC’s Management team.

• Maintain a caseload of approximately 3–4 clients. Provide community-based counseling and therapeutic support to clients, support with case management tasks, and act as an advocate for clients.
• Complete all required documentation for assigned cases.
• Continuously communicate with internal and external collaterals and work with an interdisciplinary team. This may include extensive phone/electronic contact and scheduling and attending meetings.
• Provide direct supervision to approximately 2–4 Outreach Department employees. Support and monitor performance, professional development, and accountability.
• Facilitate regular Outreach Team meetings to ensure team coordination and connection.
• Participate in Management Team meetings and contribute to organizational decision-making.
• Serve in the Administrator-on-Call (AOC) rotation and respond to program needs during assigned coverage periods.
• Participate in interviewing, hiring, and onboarding Outreach staff.
• Participate in quality improvement initiatives and utilization review processes to ensure compliance with contract, licensing, and regulatory standards.

• High school diploma or GED.
• 2 years childcare and/or mentorship experience with a similar population. Supervisory experience preferred.
• May be required to provide behavioral support.
• Required to carry a mobile device.
• Required to operate a vehicle (personal or agency-owned) and transport clients.
• Required to have a valid driver’s license and a satisfactory driving record.
• Must be able to work with people of different backgrounds, languages and ethnicities.
• Frequent walking, standing, climbing stairs, and traveling to client home communities.
• Computer literacy, including Microsoft Office with the ability to learn new software applications.

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days.
• Health, Dental and Vision Insurance available.
• Extensive training to new staff.
• Tuition reimbursement of up to $2,400 per fiscal year.
• 403(b) Retirement Plan with employer match.
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance.
• And more!

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end.

Market conditions and budget considerations may also influence final pay decisions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.