Case Management Specialist - Advanced Practice

Overview

It's a great feeling to work for a company that does so much good for others around the world!

Fluency in English and Spanish is required.

Salary: $70,946.00 annually.

Required – Bachelor’s or undergraduate degree from an accredited program/university in social work, psychology, criminal justice, sociology, or a related field of study.

Strongly Preferred – Graduate degree in social work, criminal justice, sociology, or a related field of study from an accredited program/university.

• Integrated Case Management
• First Aid / CPR
• Emergency behavioral intervention

• Required – Three (3) years of related experience including crisis intervention and case management for individuals with a related degree.
• Required – Seven (7) years of related experience if no related degree.
• Preferred – Experience working with immigrant populations and child welfare.

• Meet all federal and state regulatory guidelines and standards that apply to this position.
• Maintain a case load in accordance with agency policies, procedures, licensing, and contract standards.
• Participate in workshops, seminars, education programs, and other activities that promote professional growth and development.
• Independently maintain a minimum number of weekly contacts with children and families.
• Exercise independent discretion and judgment to continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.
• Provide feedback, support, and consultation to crisis line staff to ensure appropriate responses to crisis calls and follow-ups as needed.
• Engage and involve children and their sponsors in the casework process.
• Utilize professional judgment and experience to assess and document progress toward risk reduction, achievement of service goals and positive case outcomes.
• Compile, prepare, submit, and maintain accurate records, files, forms, and statistics in accordance with policies and contract requirements.
• Participate in weekly case staffing with case managers, case aides, and contracted staff in the assigned region.
• Work evenings, weekends, and holidays as needed or requested.
• Implement safety protocols, including evacuating with children and other staff in case of an emergency.
• Maintain confidentiality in all areas of service population and program operations.
• Adhere to professional and ethical standards outlined in the employee handbook, including dress code.

• Exercise independent discretion to coordinate referrals, service planning, and documentation for assigned caseload.
• Act as a liaison with stakeholders, including legal providers and the immigration court.
• Accept crisis calls and provide support to families in crisis.
• Participate in weekly treatment team meetings reviewing cases with the clinical and management team, recommending adjustments to tiered levels.
• 75% travel including car, train, and flight transportation and overnight stays.
• Exercise independent discretion to conduct comprehensive assessments, develop treatment plans, and make decisions regarding safety and well-being of assigned children and families.
• Meet all deadlines required by program supervisor and federal partners.
• Communicate effectively in writing and verbally in English and Spanish.

• Pass a pre-employment drug screen and ongoing random drug screens.
• Provide proof of work eligibility status upon request.
• Pass pre-employment and biennial criminal background checks.
• Demonstrate mastery of comprehensive safety, resiliency, and mental health assessment.
• Utilize independent judgment to respond sensitively to service population’s cultural and socioeconomic characteristics.
• Communicate effectively in writing and verbally in English and Spanish.
• Collaborate with other staff members, service providers, and professionals.
• Provide crisis intervention according to training when needed to maintain a safe environment.
• Work in a fast-paced environment maintaining emotional control and professional composure.
• Maintain computer literacy required for the position.
• Work effectively independently and as…