Bilingual Case Manager; English​/Spanish - Elder Home Care

Job Title: Case Manager – Bilingual English/Spanish

Business Unit: Executive Office of Aging and Independence (EOAI)

Department: Home Care Management

Reports to: Program Manager

FLSA: Non-Exempt

Classification: Regular Full-Time (35 hours)

Grade: B Union Position

Salary Range: $47,000

Language differential of $1,400.00 will be included in offer amount.

SUMMARY OVERVIEW

Case Managers conduct home visits in the Greater Boston area to assess and evaluate elder's eligibility for the State Home Care Program as well as other community resources. Following the development and implementation of the client's initial care plan, Case Managers monitor their assigned client caseload through home visits and telephone contact. Case Managers work collaboratively with informal and formal supports, vendors and other community agencies.

ESSENTIAL FUNCTIONS

Essential Job functions:

Duties __1_____ through ___
11
____are designated as ADA Essential Functions and must be performed in this job. All other job duties are secondary functions
.

COMPETENCIES

• Sensitivity to elder issues and commitment to maintaining clients at home with dignity.
• Ability to effectively communicate in person and by telephone.
• Computer experience with the ability to perform data entry and word processing.
• must be able to travel to the community to perform visits at consumers' homes (may have limited accessibility), and travel under all weather conditions.
• Candidates must be Bilingual (English/Spanish) to qualify for this position.

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, copiers, filing cabinets.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee must be able to carry 15 to 20 lbs.
• The employee is regularly required to talk and hear
• The employee is frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position, Monday-Friday, 9:00 AM – 5:00 PM.

TRAVEL

This position required up to 25% travel. Must be able to travel to the community to perform visits at consumers' homes (may have limited accessibility), and travel under all weather conditions.

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• Bachelor's Degree required; concentration in social work, human services, nursing, psychology, sociology, or related field preferred.
• SW, LSW and relevant work experience preferred, but not required.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

None required for this position

WORK AUTHORIZATION/SECURITY CLEARANCE

• Must be able to work in the United States

AAP/EEO STATEMENT

Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled – Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.