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House Manager

Job in Boston, Suffolk County, Massachusetts, 02118, USA
Listing for: HFLW Brand
Full Time position
Listed on 2026-07-09
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Crisis Counselor
  • Healthcare
    Family Advocacy & Support Services, Crisis Counselor
Job Description & How to Apply Below

House Manager

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

Manage a 24/7 residence for young adults. Provide individual and family based therapeutic services, crisis intervention and case management as well as cleaning, maintenance, and daily schedules for defined program.

  • Provide counseling and therapeutic support to clients.
  • Provide support to client to address a variety of issues which may include, family communication, parenting skills, substance abuse, domestic violence, self-abusive behavior, and past trauma.
  • Coordinate appropriate resources and services for clients and act as an advocate for the client.
  • Administer written assessments, summary reports, documentation, treatment planning, and safety planning to appropriate parties in a timely, well written manner.
  • Submit reports, documentation, and billing in a timely manner. Ensure that documentation meets utilization review and quality assurance standards.
  • Continuously communicate with client collaterals and providers of supportive services. This may include extensive telephone contact and scheduling and attending case conference meetings. Facilitate communication between various providers.
  • Plan, assess and provide all treatment and clinical interventions in an active co-therapy partnership with collaterals. Work as part of interdisciplinary team to provide quality services.
  • Attend staff meetings. Present client material, consult with supervisor and team members on challenging and difficult client issues. Participate in regular individual and group supervision. Attend clinical training and safety practice training.
  • Participate in on-call rotation to provide intervention for client crises off hours.
  • Complete minor maintenance and cleaning and coordinate scheduling maintenance projects.
  • Facilitate business relationship with property management and communicate raised issues to program director.
  • Develop collaborative community and service partnerships to meet resident needs.
  • Construct daily schedules for the young adults.
  • Track young adult compliance with program standards, expectations, and rules.
  • Conduct interviews and tours for prospective residents.
  • Manage application and intake procedures.
  • Manage progressive disciplinary process with young adults
  • Complete housing paperwork and recertifications with young adults
  • Performs other duties as assigned.

Bachelors Degree in Social Work, Early Childhood Education, Criminal Justice, or Psychology (varies by program) or relevant lived or work experience

Experience with behavior management systems, treatment planning, crisis intervention, case management and providing individual, group and/or family therapy

Excellent written and verbal communication skills. Knowledge of Department Children and Families and other local child and family advocate agencies.

Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

  • Generous time off including…
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