Emergency Financial Assistance Case Manager

The Salary Range for this position is $44,895 - $67,343.

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod.

To help further the mission of Harbor, we are looking for a talented Housing & Emergency Financial Assistance Case
Manager to join our Community Programs team at the Daniel Driscoll Neponset Health Center. Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!

The Housing and Emergency Financial Assistance Case Manager (HEFACM), Ryan White Programs, provides ongoing support to eligible clients living with HIV/AIDS in the Boston Eligible Metropolitan Areas. This position works as a part of the Client Services team which focuses on working with clients to adhere to medical care and achieve viral suppression. In this capacity, the HEFACM works closely with the Social Worker and Program Manager, Housing and Emergency Financial Assistance to help clients sustain affordable, long term housing and obtain short-term emergency financial assistance.

The HEFACM also provides housing search and advocacy services to Harbor’s Medical Case Management clients and assists with developing and implementing larger housing search and advocacy service efforts within the community.
This is a grant funded position.

• Assists the Social Work and Program Manager, Housing and Emergency Financial Assistance with reviewing and processing rental assistance and emergency financial assistance applications.
• Works with housing and emergency financial assistance clients to identify and address barriers disrupting stable housing and emergency needs and coordinates care with and refers clients to appropriate community agencies and medical case management to address these barriers.
• Collaborates with medical and other staff to develop and implement patient care plans via multidisciplinary case conferences and individual provider meetings.
• Provides Housing Search and Advocacy services to Harbor’s Medical Case Management clients living with HIV/AIDS.
• Accompanies Harbor’s Medical Case Management clients to housing related appointments, including interviews, court appeal hearings, apartment viewings, lease signings and other public welfare and community resources for advocacy and support.
• Assists with developing and implementing expanded Housing Search and Advocacy services to the greater Boston community.
• Performs program outreach activities and presents housing and emergency financial assistance program information with the Social Worker and Program Manager, Housing and Emergency Financial Assistance to generate referrals and establish and maintain relationships with AIDS Serving Organizations (ASOs).
• Assists with preparation and co-facilitation of Housing and Emergency Financial Search groups and participates in consumer engagement activities.
• Contributes to coalition building activities with other Ryan White-funded housing and emergency financial assistance organizations.
• Attends monthly department meetings, mandatory and non-mandatory trainings, and conferences.
• Assists in regularly reviewing, revising and updating program forms with Social Worker and Program Manager to best serve clients.
• Assists the Social Work and Program Manager with gathering data and compiling reports for the Ryan White Program.
• Assists in the collection and maintenance of demographics and service utilizations and other pertinent data for grant and contract requirements.
• Assists with managing the Housing and Emergency Financial Assistance budgets, monthly outcomes reporting, policy and procedure updates.
• Practices under DPH, HRSA HAB, and BPHC case management standards of care.
• Timely and accurately records necessary and…