Residence Life Coordinator - LaGrange

Residence Life Coordinator

Salary Range: $24.23 - $26.66 per hour

FLSA Status:
Non-Exempt

Schedule:

Full-time;
Tuesday - Saturday, 10:00AM - 6:00PM

Homelessness is a public health, social and racial justice issue!

Since 1984, St. Francis House has committed itself to healing the wounds of those impacted by an inequitable society and breaking down the barriers, including systemic racism that prevent all people from living lives of dignity.

St. Francis House is the State's largest provider of day services supporting people who are at risk of or are experiencing homelessness. Located in the heart of downtown Boston, we compassionately welcome nearly 500+ adults through our doors every day who are seeking a safe and dignified refuge and opportunities to rebuild their lives. Our holistic approach allows us to deepen our impact by offering integrated programing that helps our guests achieve stability in the areas of housing, income, and behavioral health.

Joining our team would provide you a dynamic opportunity to work with an interdisciplinary team of providers dedicated to solving this public health crisis.

We offer an extensive Benefits package! Up to 90% of individual insurance premiums paid for Harvard Pilgrim Health Care health insurance & Atlus dental insurance, 4 weeks of vacation and 13 holidays recognized per year, employer paid life & disability insurance, a vested 403b retirement with 5% match, and much more!

The Residence Life Coordinator is responsible for fostering a vibrant, inclusive, and supportive residential community within a luxury high-rise building that serves a diverse population, including families and individuals transitioning from homelessness. This role designs and implements community-building activities, promotes resident engagement, and supports housing stability through relationship building and collaboration with service staff.

The Residence Life Coordinator plays a critical role in bridging the culture of a high-end residential environment with trauma-informed, supportive housing practices, ensuring all residents feel safe, respected, and connected.

• Coordinate and collaborate with property management's Residence Life Coordinator to plan and implement a full spectrum of educational, social, and recreational activities for all residents.
• Plan, coordinate, and facilitate a monthly calendar of inclusive events and activities for residents of all ages and backgrounds.
• Develop programming that promotes community integration between market-rate residents and formerly unhoused individuals.
• Organize workshops focused on life skills, wellness, financial literacy, parenting, and social connection.
• Partner with local organizations and vendors to enhance programming opportunities.
• Gather resident feedback to continuously improve engagement efforts.
• Build positive relationships with residents and foster a welcoming, inclusive environment.
• Serve as a visible and approachable presence in the building.
• Encourage resident participation in community initiatives.
• Work closely with the Residential Housing Program Manager and St. Francis House team to align programming with supportive housing goals.
• Coordinate with case managers, clinicians, and property management to identify resident needs and trends.
• Act as a liaison between residents, property management, and service staff when appropriate.
• Support lease compliance and community expectations through engagement not enforcement.
• Apply trauma-informed and culturally responsive practices in all interactions.
• Be mindful of the unique needs of formerly unhoused residents, including barriers to engagement.
• Help reduce isolation and promote housing stability through meaningful connection.
• Maintain accurate records of events, attendance, and resident engagement metrics.
• Manage program budget for activities and supplies.
• Prepare monthly reports on programming outcomes and participation.
• Ensure all activities comply with building policies and safety guidelines.

• Community-building and engagement.
• Trauma-informed and culturally responsive practice.
• Communication and conflict resolution.
• Creativity and adaptability.
• Cros…