On Call - Driver

For more than 100 years the International Institute of New England IINE has created opportunities for refugees and immigrants to succeed through resettlement education employment support and pathways to citizenship With locations in Boston and Lowell Massachusetts and Manchester New Hampshire IINE welcomes and serves thousands of individuals and families annually including people displaced by political instability violence and climate crises;

survivors of human trafficking; and unaccompanied children joining family members in New England As one of the oldest and largest organizations in the region IINE plays a leading role in shaping public understanding and support of our newest neighbors At IINE our people are united by a shared belief in the dignity resilience and potential of every individual We are committed to creating an inclusive environment where diverse perspectives are encouraged and every employee can grow professionally while making a meaningful impact in the communities we serve A dynamic and forward looking non profit IINE seeks mission driven solutions focused candidates who are experts in their respective fields Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving refugees and immigrants Overview IINE Drivers provide transportation services for staff and clients on an as need basis This position is an on call role which does not guarantee a certain number of hours Once hired Drivers are added to a database that is updated regularly When a driver is required staff contact those individuals in the database and arrange a time and space for them to provide those services Responsibilities Provide transportation services to and from the airport picking up newly arrived refugees and bringing them to their new home Facilitate communication for clients with limited English proficiency work with interpreter to support communication with newly arrived client

Ensure newly arrived refugee clients are settled in their new homes and know how to use all appliances in the home Provide transportation services for employees clients andor other individuals for meetings interviews medical appointments etcHave access to car seats as needed and support young clients in accessing safe transportation in the car Participate in related workshops program activities as needed

Answer inquiries from staff clients and other individuals

Perform all other duties assigned by supervisor

Required Skills Abilities Current Drivers License with excellent driving record and access to reliable transportation

Comfort in navigating the Boston Lowell andor Manchester areas on public transit

Interest in international refugee and asylee issues

Excellent communication skills

Extremely well organized detail oriented flexible and able to manage multiple tasks simultaneously

High levels of discretion and professionalism in dealing with confidential information;

Patience and sensitivity towards the needs of clients

Experience working with multi lingual and international populations preferred but not required

Work Environment Conditions Travel tofrom IINE office andor other meeting or appointment locations as needed by motor vehicle

Physical Demands Requires sitting in vehicle for long periods of time when transporting staff andor clients

May require extensive driving throughout the community

Requires helping clients with luggage

Requires installing car seats as needed