Senior Technical Program Manager

Overview

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

Location: Boston, MA - Hybrid

At Sonos, we're passionate about creating the ultimate listening experience - and that starts with how we build software.

The Software Delivery & Operations group designs, develops, and operates the shared platforms, tools, and processes that enable Sonos teams to deliver high-quality software efficiently and securely.

We're seeking a Senior Technical Program Manager to drive initiatives that improve developer experience, software quality, and operational excellence through better systems, smarter processes, and strategic use of AI.

This role sits at the intersection of engineering and IT, shaping the systems and workflows that power Sonos product development across cloud, mobile, web, and embedded platforms. It's ideal for a technically fluent leader who loves creating clarity, structure, and continuous improvement in complex, cross-functional environments.

About You

• You're passionate about how software gets built - and even more passionate about making it better.

• You combine the structure of a program manager with the curiosity of an engineer and the mindset of a builder.

• You believe great systems empower great teams, and you're excited about the potential of AI-assisted development to unlock new levels of speed, quality, and creativity across Sonos engineering.

• You bring the structure of a program manager, the curiosity of an engineer, and the drive of a builder who knows that great systems empower great teams. You see the transformative potential of AI-assisted development and want to be part of shaping how engineers and intelligent tools collaborate to deliver more, faster, and better.

Advance the Software Development Ecosystem at Sonos

• Lead cross-functional programs that enhance Sonos' shared software platforms - spanning build systems, CI/CD, telemetry, testing, security, and release management.

• Improve how software is developed, tested, and delivered, balancing speed, quality, and reliability across the organization.

• Partner with engineering and IT teams to refine the Sonos software operating model - defining how work is tracked, how capacity is planned, and how progress is measured.

• Establish consistent program structures, templates, and dashboards that bring transparency and predictability to engineering delivery.

• Drive initiatives that integrate AI-assisted development tools - such as code assistants, agentic code reviewers, and intelligent bots - into Sonos' developer workflows.

• Leverage AI to enhance code quality, security, and productivity through automated testing, static analysis, and intelligent summarization.

• Collaborate with engineering leadership to ensure AI tooling and automation augment developer creativity and accelerate delivery.

• Champion the responsible and strategic use of AI across the software lifecycle, ensuring measurable impact on development speed, code quality, and innovation.

• Collaborate across Sonos' software domains - including cloud services, control apps, and embedded systems - to define shared "golden paths" that simplify development while maintaining autonomy.

• Partner closely with the Product Security, System Test, and Product Data teams to ensure that testing, telemetry, and security workflows are integrated into every stage of the development process.

• Drive alignment between developer tooling, SDLC best practices, and release operations to deliver consistency without unnecessary friction.

• Support continuous improvement by analyzing data and feedback to identify where process or tooling changes will have the greatest impact.

• Define and maintain the operating cadence for Sonos software delivery - including planning cycles,…