Senior Full Stack Engineer

About the Role

Ready to help us transform healthcare? Bring your true colors to blue. At Blue Cross Blue Shield of Massachusetts, we are seeking an accomplished and passionate Senior Full Stack Engineer to fill a unique hybrid role. This is a hands‑on developer position for an expert who also possesses a deep passion for software quality and test automation. While you will be a key contributor to our full‑stack development efforts, your primary focus will be to own and drive our quality assurance governance and automation strategy.

Reporting to the Senior Manager, Development, you will be the team's go‑to expert for building quality and automation into our products from the ground up.

The position is eligible for the Flex persona in our Boston, MA office twice a week.

• Lead the vision for quality:
  Design, own, and implement the end‑to‑end quality assurance and test automation strategy for our digital applications.
• Build robust test frameworks:
  Personally design, code, and maintain scalable and reusable automation frameworks for UI, API, and mobile testing.
• Be a hands‑on developer:
  Contribute to full‑stack application development, including front‑end and back‑end components, using modern technologies.
• Champion best practices:
  Mentor and coach other engineers on writing testable code, effective testing techniques, and leveraging automation tools.
• Integrate AI into QA:
  Analyze and leverage AI capabilities to revolutionize the quality process, from intelligent test case generation to advanced defect analysis.
• Collaborate with product managers, designers, and developers to create seamless, high‑quality user experiences.
• Troubleshoot and resolve complex issues across the full stack, ensuring the stability and reliability of our applications.

• A seasoned software engineer with a primary passion for test automation and software quality.
• Deep, hands‑on experience building and maintaining automated test frameworks for web and mobile applications (e.g., using tools like Cypress, Selenium, Playwright, Appium), and leveraging Browser Stack.
• Extensive experience in Performance Testing, utilizing tools such as Load Runner, JMeter, and Gatling to simulate traffic, identify bottlenecks, and ensure system reliability.
• Strong full‑stack development and testing experience, including hands‑on work with Angular, React Native, Android Native, iOS Native, REST APIs (with Apigee), Spring Boot, and event‑driven systems like Confluent Kafka.
• Deep knowledge of Performance Monitoring, Debugging, and Observability, actively using tools like Splunk, Splunk Observability, New Relic, and Log Rocket for root‑cause analysis.
• Proven ability to lead and review a comprehensive QA and Performance strategy, identify gaps, and drive improvements across a development team.
• Experience leveraging AI capabilities to enhance automation processes, generate test data, and improve overall testing efficiency.
• Expertise with Agile methodologies, CI/CD pipelines (Dev Sec Ops ), and seamlessly integrating both functional automated testing and continuous performance testing into the development lifecycle.
• Experience testing and monitoring in a secure public cloud environment, preferably AWS, including the use of AWS Monitoring tools like Cloud Watch and Performance Insights.
• Experience testing across diverse data and infrastructure layers, including relational, object‑oriented, No
  
  SQL, and in‑memory databases, as well as content management systems (Drupal) and CDNs (Akamai/F5).
• The ability to coach, mentor, and influence other engineers to adopt a “quality‑first” and “performance‑driven” mindset.

• Bachelor’s degree in computer science or equivalent experience.
• 8+ years of hands‑on technology experience, with a significant focus on both software development and test automation.
• A proven self‑starter with the demonstrated ability to own technical decisions and lead initiatives.
• Excellent presentation and facilitation skills, with the ability to communicate complex technical concepts related to quality and automation to a broad audience.
• The ability to handle multiple priorities simultaneously, combined with strong…