Engineer, Backend Developer

About the Role

At Blue Cross Blue Shield of Massachusetts, we have an exciting opportunity for a developer. The Developer is responsible for building, configuring, and supporting CRM solutions using the Pega platform s role contributes to delivering efficient, compliant, and scalable applications that support member services, care management, and operational workflows.

• Develop and configure applications using the Pega CRM platform
• Translate business and technical requirements into functional solutions with guidance from senior team members
• Build and maintain case types, workflows, UI components, and decisioning rules in Pega
• Assist in integrating Pega applications with APIs, databases, and third‑party systems
• Participate in code reviews, sprint planning, and Agile ceremonies
• Perform unit testing and support system and integration testing activities
• Troubleshoot defects and support production issue resolution
• Follow coding standards, best practices, and security guidelines
• Contribute to documentation including technical design and release notes
• Collaborate with cross‑functional teams including QA, Dev Ops, and business stakeholders

• Bachelor's degree in computer science, Information Technology, or related field
• 3-4 years of experience in software development
• 1-2 years of experience working with the Pega CRM platform (preferred)
• Basic understanding of Pega PRPC, case management, and workflows
• Experience with REST/SOAP APIs and system integrations (preferred)
• Familiarity with Agile/Scrum methodologies
• Knowledge of relational databases and basic data modeling
• Pega CSA certification (preferred)

• Basic understanding of healthcare or health insurance processes (preferred)
• Awareness of compliance standards such as HIPAA and data security practices
• Strong problem‑solving and debugging skills
• Good communication and teamwork abilities
• Ability to learn quickly and adapt to new technologies and tools
• Attention to detail and commitment to quality

High school degree or equivalent required unless otherwise noted above.

Location:

Boston, MA. Time Type:
Full time.

Salary Range: $ - $. The role is eligible for variable pay. We offer a comprehensive benefits package including paid time off, medical/dental/vision insurance, 401(k), and well‑being benefits to eligible employees.