Senior Engineering Manager, CloudOps

Over the last 10+ years, Ellevation Education has built a thriving business serving the administrators, teachers, and specialists who support English Learners at public schools across the U.S. Today, nearly 2,000 school districts use our software to manage their EL programs. We are a successful, rapidly growing business with a real mission: helping English Learners achieve their highest aspirations.

We’re making major investments in how our platform supports the communication, data, and workflow needs of educators — and we’re beginning to explore how AI can accelerate, enhance, and reimagine these experiences. As we scale, we’re looking for engineering leaders who want to do more than manage systems — people who want to help shape the internal platforms and paved paths that enable our teams to build, ship, and operate high-quality software.

As a Senior Engineering Manager for Cloud Ops, you’ll lead the team responsible for the internal platforms, tools, and paved paths that power engineering r team’s mission is to build the golden paths that make it easy — and fast — for product teams to build, deploy, observe, and operate services reliably on AWS. You’ll be accountable for evolving our cloud foundations, developer tooling, CI/CD pipelines, observability defaults, and internal developer experience.

You’ll help transform a landscape that includes legacy systems and “pets-style” infrastructure into a modern, scalable, well-supported platform that enables safe velocity across engineering. In the near term, you’ll also shepherd improvements to the Cloud Development Environment (CDE) while leading the organization toward long‑term modernization and eventual retirement of those systems. Above all, this role is about shaping culture, moving Cloud Ops from a reactive, security‑centric posture to a platform mindset grounded in enablement, thoughtful tradeoffs, and “making the right way the easy way.”

• Think beyond infrastructure. You approach platform work with a product mindset, focusing on developer experience, reliability, and ease of adoption.
• Believe in paved paths. You want to create delightful, opinionated workflows that reduce cognitive load and empower teams to move quickly and safely.
• Are energized by modernization. Whether it’s legacy infrastructure, brittle workflows, or old deployment patterns, you’re excited to bring clarity, challenge status quo decisions, and lead change.
• Balance tradeoffs well. Security, reliability, cost, and velocity all matter — and you know how to weigh them in context, not as absolutes.
• Lead with clarity and heart. You communicate well, mentor effectively, build trust, and help teams navigate ambiguity and cultural shifts.
• Bring technical depth. You understand cloud‑native architecture, AWS, IaC, CI/CD, observability, and modern Dev Ex practices, even if you’re not hands‑on every day.
• Embrace our mission. You believe deeply in helping educators and students succeed, and you’re excited to build the platforms that help us reach them.

• Lead and grow the Cloud Ops (Platform & Dev Ex) team, providing clarity, coaching, mentorship, and a strong sense of purpose.
• Build and evolve paved paths for service creation, deployment, observability, and operations — defining “the Ellevation way” to build software.
• Improve developer experience across the stack: container workflows, repo templates, CI/CD automation, observability defaults, and internal tooling.
• Stabilize and enhance the Cloud Development Environment (CDE) for .NET Framework development while guiding the organization toward long‑term modernization and retirement of legacy systems.
• Drive modernization of legacy infrastructure and help the team shift from “pets vs. cattle” to scalable, reliable, well‑automated patterns.
• Partner with product engineering teams to understand friction, remove obstacles, and co‑create better workflows and tools.
• Define and measure Dev Ex outcomes using frameworks like SPACE, focusing on satisfaction, flow, clarity, and feedback loops.
• Collaborate with Security on guardrails and secure defaults while ensuring Cloud Ops remains an enablement‑focused team, not a…