Salesforce Business Analyst

We are seeking a Salesforce Business Analyst to support the design, development, implementation, and ongoing enhancement of solutions within our Salesforce platform. This role will work closely with CRM stakeholders, business teams, and technical resources to deliver scalable, high-quality solutions that improve business processes and user experience.

The ideal candidate combines strong Salesforce development expertise with the ability to translate business requirements into effective technical solutions. This individual will participate in all phases of the software development lifecycle, including solution design, configuration, custom development, testing, deployment, and support.

• Collaborate with CRM, business, and technical stakeholders to gather, analyze, and refine business requirements.
• Design, develop, test, and deploy Salesforce solutions that align with organizational goals and best practices.
• Build and maintain custom applications, workflows, integrations, and automation using Salesforce platform capabilities.
• Develop and enhance Apex classes, Lightning Web Components, Visualforce pages, triggers, and Salesforce APIs as needed.
• Configure and support Salesforce features including custom objects, fields, validation rules, flows, reports, dashboards, and security settings.
• Participate in solution architecture discussions and provide recommendations for scalable and maintainable platform design.
• Support system integrations between Salesforce and other enterprise applications.
• Troubleshoot production issues, perform root cause analysis, and implement timely resolutions.
• Execute system testing, user acceptance testing support, and deployment activities.
• Ensure adherence to development standards, security requirements, and Salesforce platform best practices.
• Create and maintain technical documentation, including solution designs, development specifications, and support materials.
• Stay current with Salesforce releases, emerging technologies, and platform enhancements to identify opportunities for continuous improvement.

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
• Experience developing and supporting solutions on the Salesforce platform.
• Strong knowledge of Salesforce development tools and technologies, including Apex, Lightning Web Components, Visualforce, Flows, and APIs.
• Experience working with CRM platforms and supporting business process improvements through technology solutions.
• Understanding of Salesforce security model, data architecture, and application lifecycle management.
• Experience integrating Salesforce with external systems and applications.
• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Experience working in collaborative, cross-functional environments.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting.

The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact

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