Software Quality Engineer, Cloud Automation

One Cloud Software is an exciting new startup in the Boston area that is making the hybrid cloud a reality for mid to large enterprises. Led by a team from VMWare, Altiris, Exa Grid, and Akamai, and backed by two top tier investors, One Cloud Software is leading a paradigm shift in hyperscale public cloud computing. Come and join a leader in the dynamic cloud computing market.

The company is looking for strong Software Engineers in Test who can work with the development team building and executing comprehensive suites of automation test plans and test cases, maintaining and adding to existing automation framework, continued evaluation of test cases for inclusion in regression, automation for newly integrated features, and development of toolsets to augment QA and Development testing. The SET will also work closely with Software Developers and other engineers in small scrum teams to deliver the highest quality products in a timely and cost‑effective manner.

Specific duties and responsibilities include:

• Work with Hybrid Cloud Technology to develop and execute test plans and test cases with a strong emphasis on using code to solve technical challenges and shorten the test cycle through automation.
• Estimate test efforts, analyze and communicate test results and participate in day to day QA Activities.
• Work with Development, Test and Product Management to design and implement test and validation strategies.
• Execute and manage test cases and results; report on test and defect metrics.
• Create, execute and troubleshoot automated test scenarios across our systems.
• Contribute to robust, scalable, and high quality test automation solutions for functional, regression and performance testing.
• Contribute towards building a continuous Integration (CI) environment and our ongoing process improvement activities.
• Identify improvements in the test and development processes; make contributions to our automation tools that address specific needs.
• Maintain a high quality bar in a complex and constantly evolving workspace.

• 3 to 5 years of experience with software testing and automated test techniques with a strong focus on quality throughout the entire software development cycle.
• Good knowledge of object oriented programming, along with requisite coding and debugging skills.
• Design and development skills in one or more of the following technologies:
  Python, Java, C#.
• Understanding of software design principles, patterns, algorithms, data structures, and multi-threading concepts.
• Proven ability to translate functional requirements and use‑cases into working test plans and test cases.
• Experience with VMware, Linux, Windows, Amazon Web Services would be a plus.
• Experience building highly automated environments using virtual and cloud resources is strongly desired.
• Strong customer focus, excellent problem solving and analytical skills.
• Some knowledge of continuous integration practices, preferably using Jenkins/Hudson.
• Experience working in an agile environment preferred.
• Ability to work across Windows, Linux is a plus.
• Passion for improving code quality through interaction with development team.
• Demonstrated skill in using coding standards and being an active participant in code reviews.
• BS/MS/PhD degree in Computer Science or Equivalent.
• Excellent verbal and written communication skills.

This candidate will be responsible for providing day‑to‑day technical support on all One Cloud Products in a 24×7 environment. This individual will spend a majority of their time in contact with customers and also in the lab emulating customer problems. This position requires daily interaction with internal One Cloud personnel in an effort to quickly resolve technical product issues.

• Maintain customer case tracking system () with required information as customer calls/emails are handled. This includes updating case information in the database daily.
• Provide technical support to remote customer sites via telephone, email and/or screen‑share access (GTM, Ring Central).
• Troubleshoot remote customer networks to quickly resolve issues and minimize any downtime or failure…