Principal Engineer Software, Dev & Production Infrastructure; Chronosphere

Position: Principal Engineer Software, Dev & Production Infrastructure (Chronosphere)
** Our Mission*
* At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

** Who We Are*
* In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

** Job Summary*
* Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including Door Dash, Affirm, and Zillow.

** One Org, Two Impact Areas*
* Our Infrastructure organization is scaling rapidly, and we are looking for world-class Principal Engineers to drive the future of our platform.  
** We are actively hiring for two distinct pillars within the same org and will consider all applicants for both tracks.*
* During our unified interview process, we will work closely with you to determine which team-or combination of responsibilities-aligns best with your technical strengths and career aspirations.

** The Two Areas You Will Be Considered For:*
* ** Production Engineering (Reliability & Scale)*
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** The Core Focus:
** Ensuring all live components of our global platform are optimized, highly reliable, and battle-tested. This role focuses on pushing our massive distributed cloud resources to their absolute limits.

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* Key Responsibilities:

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* + Solve complex distributed systems problems at the largest scales in the world.

+ Scale our production infrastructure and architecture globally using Kubernetes, GCP, and AWS.

+ Use Go to build and operate highly scalable, resilient backend services.

+ Develop the internal tools necessary to monitor, alert, and optimize our live production footprint.

** Dev Infrastructure (Developer Velocity & Platforms)*
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** The Core Focus:
** Building the platform and tooling that enables developer velocity and software reliability for the entire Chronosphere engineering organization. This team owns the full end-to-end SDLC.

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* Key Responsibilities:

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** Architect & Build:
** Design high-scale developer tooling, dynamic testing environments, and CI/CD pipelines in a 100% modern, containerized microservices ecosystem.

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** Infrastructure as Code (IaC):
** Treat infrastructure as a first-class citizen by defining and managing entire ephemeral environments using declarative IaC (Terraform).

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** Drive Systemic Quality:
** Identify and eliminate systemic bottlenecks across the development lifecycle through architectural changes, advanced tooling, and near-real-time telemetry processing.

** Combined Principal-Level Leadership*
* Regardless of which pillar you align with most, as a Principal Engineer you will:

+ Own massive technical initiatives from inception to delivery, balancing feature velocity with long-term technical debt.

+ Define platform standards and reference architectures that span a 1-3 year horizon.

+ Act as the "glue" across the organization, consulting on infrastructure best practices and up-leveling the team through dedicated mentorship.

** Qualifications*
* ** Required Qualifications*
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Experience:

8-10+ years of relevant experience in high-scale infrastructure, production engineering, systems architecture, or developer platform roles.

+ Language Agnosticism: 7 + years of experience in at least one backend language (e.g., Go, Python, Java,  C++, C#, or Rust). We value modular, testable code over specific syntax knowledge, though Go is our primary language.

+ Cloud-Native & Distributed Systems: 5 + years of deep expertise building and debugging systems that deal with CAP theorem trade-offs, eventual consistency, and distributed tracing. Robust experience working with AWS or GCP and navigating Kubernetes clusters.

+ Systems…