Technical Program Manager; Software Delivery & Operations

Requirements

• It’s ideal for a technically fluent leader who loves creating clarity, structure, and continuous improvement in complex, cross‑functional environments
• You care deeply about how software gets built and are motivated to make engineering teams more effective
• You have a solid foundation in program and project management and are continuing to build your technical fluency across software systems, developer tooling, and engineering operations
• You are organized, collaborative, and comfortable coordinating work across multiple teams and stakeholders
• You are passionate about modern software development practices, including AI‑assisted development, automation, CI/CD, and developer productivity tooling
• You enjoy bringing structure and clarity to ambiguous problems and can independently drive well‑defined initiatives with support from senior team members
• You are eager to learn from experienced engineering and program leaders while steadily increasing ownership and scope over time
• You stay informed on emerging trends in developer tooling, AI, and software delivery practices, and are excited to apply new ideas in practical ways
• 3 to 7 years of experience in technical program and project management, engineering operations, or related roles within software or platform‑focused environments
• Familiarity with modern software development practices including Agile methodologies, CI/CD, and Dev Sec Ops
• Hands‑on experience configuring or operating engineering tools such as Git Hub and Git Hub Actions, Jira and Confluence, Jenkins, or AWS
• Experience with AI‑assisted development using tools such as Git Hub Copilot, Claude Code, OpenAI Codex and ChatGPT, Google Gemini, or Cursor
• Ability to collaborate effectively with engineering and cross‑functional stakeholders in technical environments
• Strong organizational, communication, and problem‑solving skills
• Demonstrated ability to coordinate initiatives, improve processes, or support operational execution within technical teams
• (Desirable) Interest in developer experience, platform engineering, and software delivery operations
• (Desirable) Understanding of software delivery metrics or operational reporting concepts
• (Desirable) Familiarity with cloud, mobile, web, or embedded software development environments
• (Desirable) Desire to grow into broader technical program leadership responsibilities over time

• The Software Delivery & Operations group designs, develops, and operates the shared platforms, tools, and processes that enable Sonos teams to deliver high‑quality software efficiently and securely
• We’re seeking an experienced Technical Program Manager to drive initiatives that improve developer experience, software quality, and operational excellence through better systems, smarter processes, and strategic use of AI
• This role operates closely with platform engineering, release engineering, and developer productivity initiatives across Sonos software development
• It sits at the intersection of software development, platform engineering, and engineering enablement, shaping the systems and workflows that power Sonos product development across cloud, mobile, web, and embedded platforms
• Support planning cadences, status reviews, and cross‑functional coordination across engineering and platform teams
• Help maintain work tracking and reporting systems using tools such as Jira, Git Hub, and Confluence
• Build workflow automations using APIs across systems such as Jira and Confluence, leveraging AI‑assisted development tools including Claude Code to accelerate experimentation and operational improvements
• Assist with dependency management, risk tracking, and execution follow‑through across multiple concurrent initiatives
• Contribute to the evolution of engineering metrics and operational reporting frameworks such as DORA and SPACE
• Build experience managing increasingly complex technical programs over time