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Senior AI Customer Agent Engineering Leader
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-21
Listing for:
Klaviyo Inc.
Full Time
position Listed on 2026-07-21
Job specializations:
-
Software Development
Software Architect, AI Engineer (Applied/Software)
Job Description & How to Apply Below
Klaviyo Inc. is seeking a Senior Engineering Manager for the Customer Agent team in Boston.
You will lead the team building a scalable AI-enabled conversational agent that helps brands engage customers at scale, guiding architecture, strategy, and roadmap while mentoring engineers across multiple squads. You will own technical direction, drive reliability, and deliver features improving customer conversations and outcomes, with hands-on involvement in complex engineering problems and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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