DevOps​/Platform Engineer

About On Ramp

OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors (we just raised our $15M Series A) and trusted by Fortune 15 companies, we’re redefining how companies bring new customers online.

We’ve built the system of record for post-sale workflows, powering onboarding and expansion for enterprise customers including Fortune 15 companies. Now we’re evolving that foundation into something much bigger: an intelligent system that actually does the work.

We’re building an agentic platform that eliminates friction in the B2B customer relationship.

We’re hiring an engineer to own our infrastructure — the AWS platform, deployment systems, and tooling that lets a small, elite team ship at the pace of a much larger one.

This is a high-impact individual contributor role reporting directly to our Head of Engineering. You’ll have end-to-end ownership of how our software is built, deployed, secured, and operated — including the infrastructure behind our AI agents. And like everyone on this team, you’ll use AI itself as a core tool of the trade: agents and LLM tooling for solving infrastructure problems, not just supporting them.

We’re deliberately not posting a checklist of certifications and years of experience. We care about what you can build and run, not what your last title was — we’ll calibrate level, scope, and compensation to you.

• Own our AWS infrastructure end to end: architecture, infrastructure-as-code, networking, cost, and scale

• Build the CI/CD and deployment systems that let engineers ship to production many times a day with confidence

• Attack Dev Ops problems with AI: use coding agents and LLM tooling to write and refactor infrastructure code, debug incidents, automate runbooks, analyze logs, and systematically eliminate toil

• Build the infrastructure behind our AI: agent execution environments, LLM observability, evaluation pipelines, and the plumbing that makes agentic features reliable in production

• Own observability, reliability, and incident response — enterprise customers depend on us, and you’ll keep the platform worthy of that trust

• Strengthen our security and compliance posture (we’re SOC 2 and HIPAA compliant) as we move upmarket

• Multiply the team: build paved roads, automation, and AI-powered tooling that make every engineer here faster

• Deep, hands-on AWS experience — you’ve designed, built, and operated production infrastructure that real businesses depend on

• Fluent in infrastructure-as-code (Terraform, CDK, or similar) and modern deployment practices: containers, CI/CD, zero-downtime releases

• You already build with AI. Coding agents and LLM tools are part of how you write IaC, investigate incidents, and automate operations — and you’re constantly finding new ways to apply them

• You reach for AI before you reach for toil: when you see a recurring problem, your instinct is to build an agent or automation that solves it permanently

• A security mindset by default — you’ve supported or driven compliance efforts like SOC 2 or HIPAA, or you’re ready to own that surface

• A builder at heart — comfortable writing real software, not just configuration

• High ownership and pragmatic — you measure yourself on the team’s velocity and the platform’s reliability, not the number of fires fought

• Greenfield ownership: define the platform for an AI-first company at exactly the stage where your decisions compound

• Infrastructure for agents is a new discipline — you’ll be inventing practices, not following a runbook

• Your leverage is the whole team’s velocity: on a lean team, great platform work is visible immediately

We’re a Boston-centered engineering culture — our home base is a top-floor office in Fort Point, and we do our best work when we can get in a room together. We prefer candidates local to Boston who want to be in the office a couple of days a week. That said, for the right person, we’re open to remote.

• Build a category-defining agentic…