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Senior Staff AI Engineer, Customer Agent

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-17
Job specializations:
  • Software Development
    AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 216000 - 324000 USD Yearly USD 216000.00 324000.00 YEAR
Job Description & How to Apply Below

Klaviyo in Boston, MA, is seeking a Senior Staff Engineer, Applied AI (Customer Agent) to lead end-to-end architecture for a production-grade agentic AI platform. You will remain hands-on while guiding the team, owning crucial decisions, and delivering across architecture, evaluation, guardrails and reliability in a fast-moving environment.

The role demands deep experience with production AI systems, strong communication across functions, and the ability to ship in production with minimal

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Position Requirements
10+ Years work experience
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