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Associate Director, AI Solution Architecture

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Blue Cross and Blue Shield of Massachusetts Inc.
Full Time position
Listed on 2026-10-02
Job specializations:
  • Software Development
    AI Engineer (Applied/Software), Software Architect
Salary/Wage Range or Industry Benchmark: 215010 - 262790 USD Yearly USD 215010.00 262790.00 YEAR
Job Description & How to Apply Below

Ready to help us transform healthcare? Bring your true colors to blue. This role has an in office expectation of 2X a week in our Boston location. We are in the office on Tuesdays and Wednesdays. We are looking for an Associate Director, AI Solution Architecture to lead our Enterprise AI and Solution Architecture group. In this leadership role, you will translate enterprise AI strategy into coherent, governed, and production-viable solution architectures that span business lines, platforms, and geographies.

This role does not build the core platform or own feature delivery; rather, you will define how AI capabilities are assembled into complete, end-to-end business solutions. Operating as a critical technical peer to the AI engineering and delivery function, you will bridge the gap between complex business needs and scalable architecture to drive the adoption of intelligent AI assistants and agentic workflows across the enterprise.

What

You'll Do
  • Team Leadership & Mentorship:
    Lead, mentor, and manage a high-performing team of AI solution architects, providing technical guidance, architectural oversight, and career development.
  • Solution Design & Engineering Partnership:
    Partner with the AI Engineering team to conduct business needs assessments and identify high-impact agentic use cases. Translate complex business requirements into robust, scalable technical blueprints that enable production-grade engineering delivery.
  • Architect Agentic Solutions:
    Oversee the architectural design of AI assistants, establishing enterprise best practices for model selection, prompt orchestration, retrieval-augmented generation (RAG), and agent orchestration.
  • Multi-Agent Orchestration:
    Guide the design of intelligent, multi-step AI agents, defining patterns for sequential, loop, parallel, and hierarchical architectures to handle multi-turn, multi-domain use cases.
  • System Integration:
    Architect secure, scalable tool-use and function-calling patterns, ensuring AI agents connect seamlessly to enterprise APIs, databases, and third-party systems.
  • Responsible AI & Governance:
    Partner with AI Governance to structurally embed ethical considerations, fairness, transparency, hallucination mitigation, and strict data privacy into all AI solutions.
  • Production Scalability:
    Design highly available, production-grade solutions, collaborating closely with engineering leads to ensure architectural concepts translate into reliable, high-performance deployments.
  • Communication:
    Serve as the primary architectural liaison, effectively articulating the value, mechanics, and design of agentic AI solutions to non-technical business leaders and executive stakeholders.
Required Qualifications
  • Education:

    Bachelor’s or Master’s degree in Computer Science, Machine Learning, Data Science, or a related technical field (or equivalent practical experience).
  • Experience:

    8+ years in software engineering or solution architecture, with 3+ years specifically focused on designing large-scale AI/ML or LLM-based agentic solutions.
  • Leadership: 3+ years of experience directly managing and leading teams of technical architects or systems designers.
  • Cloud Expertise:
    Hands‑on architectural experience with Google Cloud Platform (GCP) services, including Vertex AI Agent Builder, Vertex AI Search, Big Query, Cloud Storage, and Cloud Run.
  • AI Architecture:
    Proven expertise in designing solution architectures leveraging Large Language Models (LLMs), including RAG, embeddings, complex function calling, and multi‑agent frameworks.
  • Integration & Systems:
    Strong command of API design, microservices, cloud-native development patterns, and integrating AI capabilities into existing enterprise product ecosystems.
  • MLOps Foundations:
    Solid knowledge of MLOps practices, including…
Position Requirements
10+ Years work experience
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