Supv Mtce - Rapid Transit

At the MBTA, we envision a thriving region enabled by a best‑in‑class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The Supervisor of Maintenance will supervise maintenance and engineering staff, and the repair, maintenance, cleaning, and securing of rapid transit and/or light rail vehicles, equipment, and facilities.

• Use analog and digital systems to develop, implement efficient maintenance staffing, and resource plans; implement and monitor preventative maintenance programs; develop time, cost, and quality standards for productivity; and evaluate personnel.
• Remain current with the MBTA safety plan and outlined responsibilities.
• Ensure budgetary goals are met and that all work is performed in a timely and cost‑effective manner.
• Participate in recruitment, training, discipline, and promotion of personnel.
• Inspect and ensure that inventory levels, equipment, and facilities are protected in a safe operating condition.
• Assume the duties of the Superintendent as needed.
• Ensure the safety of passengers and employees through the enforcement of MBTA standards and policies.
• Communicate with top management and other departments regarding line activities and problems.
• Drive a company or personal vehicle to visit work sites and assist at emergencies and events, and/or transport crews or equipment as needed.
• Respond to each inquiry, whether from a customer, vendor, or coworker, in a courteous and professional manner.
• Uphold the rights and interests of the MBTA while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA.
• Perform all other duties and projects that may be assigned.

• Five (5) years of experience in transportation equipment repair and maintenance and/or in the administration of the maintenance and repair of a fleet of transportation vehicles.
• Three (3) years of related experience in a supervisory capacity.
• Effective organizational and analytical skills.
• Ability to use Word, Excel, PowerPoint, MCRS (Railfocus) or similar tracking system, database, People Soft, and Mainframe applications.
• Have excellent customer service and conflict resolution skills.
• Have the ability to provide internal and external customers with a courteous and professional experience.
• Have the ability to supervise and work effectively with adverse workforce.
• Maintain a valid driver's license.
• Successful applicants must have the English language skills required for the effective performance of the position.

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co‑op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co‑workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job…