Transportation Manager

SUMMARY

The Transportation Manager will assist with the MCCA’s transportation needs to ensure timely delivery of services to MCCA events and customers, the safety of the Authority’s staff, guests, visitors, and facilities. Work with Senior Transportation Manager and Event Services to determine transportation and staffing needs of each individual event and provide timely communication to Event management staff and related contacts. Provide supervision and guidance to the Transportation Supervisors and Agents.

The Authority’s Senior Transportation Manager may designate various other activities. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time for any reason, including reasonable accommodation.

• Schedules, directs, and supervises the activities of the Transportation Agents and Supervisors and Coordinator.
• Executes training schedules and sessions for Transportation Agents and Supervisors as directed by Senior Transportation Manager.
• Provides guidance and mentorship to Assistant Transportation Manager and part time staff.
• Manage and track spending for budget codes specific to their duties.

• Coordinate with Senior Transportation Manager and Manager of External Operations to make sure that Transportation Agents and Supervisors are fairly spread across all services.
• As needed assist with staffing and management of commuter services at the discretion of the Senior Transportation Manager.

• Ensures adherence to policies and procedures by Transportation Supervisors and Agents.
• Periodically review all Department Policies and Procedures for accuracy and best practices.
• As needed, develop and implement new standard operating procedures and policies under the guidance of the Senior Transportation Manager.
• Develop, schedule and implement appropriate trainings for all staff on procedures.
• Ensure that all part time staff are properly trained on all posts and procedures. Schedule and deliver new hire, quarterly and yearly trainings.

• Works with various event clients regarding parking, shuttle and valet service needs. When appropriate uses an Authority vehicle to transport clients and employees from and to various locations.
• Develop and implement event transportation plans for all assigned events in compliance with all procedures and permitting requirements.
• Prepares and maintains all required reports, records, and logs relating to transportation plans.
• As determined by event activity, maintains contacts with parking contractor and other MCCA departments.
• When the MCCA is selected as the transportation provider for events, develop transportation proposals and plans for the client, implement and oversee all aspects of final transportation plan.

Prepare, receive and award shuttle bids.

• Develops event related staffing plans and scheduling and ensures appropriate staffing levels for events.
• Communicates with parking vendor on self-parking and valet needs for events.
• Coordinates with local city and state agencies on requests for assistance with regional variable message signage, police details and other transportation related requests.
• Coordinates with local hotels and parking garages on parking needs and other events taking place in the area that may impact traffic.
• As directed by the Senior Transportation Manager, provides daily, weekly oversight of contracted services. Works with parking contractor to develop weekly and daily parking lot schedule. Responsible for developing and sending MCCA correspondence as applicable.
• Works with Uber and Lyft on developing a schedule of approved drop off locations.
• Works with MCCA Public Safety on developing a calendar for door coverage requests for shuttle drop off and other entry points.
• Ensures that all relative transportation plans are saved into…