Flight Coordinator

We’re looking for motivated, engaged people to help make everyone’s journeys better.

A Coordinator coordinates meal counts with customer counts for each day’s flights.

• Ensures assigned flights are reviewed with the customers’ onboard service crew.
• If required, may also check flight inside the unit for the flight being reviewed on the field.
• Handles calls, keeps logs, communicates problems and delays, and handles relevant paperwork.
• Clearly communicates with the onboard service staff flight components, passenger counts, special meals, crew meals, etc.

• Education:
  
  High School Diploma or GED is preferred
• Work Experience:
  
  Up to one-year experience preferred
• Technical
  
  Skills:
  
  Current U.S. driver’s license
• Language / Communication
  
  Skills:
  
  Must be able to read and write to complete required forms;
  Communicate effectively with supervisors and co-workers

• Works assigned schedule which may vary and could include weekends and holidays
• Works overtime when required
• Arrives to work on-time
• Complies with company policies
• Completes paperwork and related administrative duties
• This position requires a business-like appearance, friendly attitude and ability to work unsupervised in a busy airport.
• Must have excellent attention to detail
• Must be able to multi-task
• Must be able to interact with customers in a professional manner

• Will be exposed to extreme temperature changes and noise
• Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
• Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours
• Must be able to work at heights up to 25 feet or more depending upon aircraft

• Free on-site cafeteria with hot and healthy meals
• Free parking
• Free uniforms and uniform laundering
• Weekly pay with option to use paycard
• Employee referral bonuses
• Company sponsored $10k Life Insurance (basic and supplemental available as well)
• Vacation and sick benefits after 1 year
• Holiday pay after 1 year
• Recognition program including company merchandise
• Optional employee paid benefits include:
  
  Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability
  401k with up to 3% company match for most locations and employees
• Membership in the American Airlines Credit Union
• Employee Assistance Program
• Discounts with T-Mobile
• Discount program with wide variety of vendors

Please keep in mind:
Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract.

Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period.

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

• We treat each other with respect and we act with
• We communicate and keep each other informed
• We put our heads together to problem solve and deliver as a team
• We have for our work and we pay attention to the little details
• We foster an environment of , take responsibility for our actions and learn from our mistakes
• We do what we say we will do, when we say we are going to do it
• We care about our coworkers, always taking an opportunity to make someone’s day better

We are accepting applications for this position on an ongoing basis.

If you want to be part of a team that helps make travel and culinary memories, join us!