BOS - PAX Services - BOS- Passenger Service Agent

Location

BOS, MASSACHUSETTS, 175 William F McClellan Highway, Boston, Massachusetts, United States of America

• Electronic check-in of passengers for international travel
• Verification of documents for international and domestic flights
• Ensure correct boarding passes are provided to each passenger for the assigned flight
• Verify ticket and seat reservations
• Match manifest to on‑board count
• Announce arrivals and departures as necessary
• Provide information to passengers/customers as requested
• Connect/disconnect Jetway/stairs as necessary
• Assist with baggage tagging and baggage claim reports
• Maintain current knowledge of all flight times during designated shift
• Maintain liaison with Airlines, Customer Service Representatives, and Ground Handlers
• Perform other duties as assigned

• Possess and maintain a valid state driver’s license and other FAA/Airport required identification/seals or authorizations
• Possess a high school diploma or GED equivalent
• Excellent communication and interpersonal skills
• Possess basic computer literacy

• Ability to stand, bend, stoop, and walk for extended periods of time
• Push, pull, lift, and load up to 70 pounds

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions