Wheelchair Agents​/Coordinators​/Bag Handlers - Boston Logan International Airport- Part Time

Wheelchair Agents/Coordinators/Bag Handlers - Boston Logan International Airport
- Part Time

Job Category:
General Labor

Requisition Number: WHEEL
003501

Posted:
May 22, 2026

Part-Time

On-site

Rate: $19.75 USD per hour

MA ST Boston, MA 02128, USA

Travel Required:

No

Weekly hours will average 20–28 hours per week (availability must include weekends and holidays). Candidates should be available to work at least 3–4 days per week from 2:00 PM to 6:00 PM.

Benefits for Part-Time Hires

Smarte Carte Inc. offers for part-time employees Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.

Job Fair Announcement

Are you ready to make a career change? Your Next Career Starts Here at Smarte Carte!

Date:
Tuesday, June 2nd and Wednesday, June 3rd Time: 10am - 12 pm

Location:

Boston Logan International Airport

Smarte Carte

1 HARBORSIDE DR

LOGAN INT'L AIRPORT/TERMINAL C/LOWER LEVEL/SUITE 300

Why Attend and what to expect?

• Meet Interviewers Face-to-Face – on the spot interviews!
• Same day job offers for qualified candidates!
• Multiple positions available!

What to Bring – prepare for success

• Two forms of government issued IDs
• Updated resume
• Contact information for 2 – 3 professional references
• Proof of work eligibility (I-9 documentation)

Company Background

Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year.

Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate.

Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

Key Responsibilities of Positions

Wheelchair Agent:

• Responsible for transporting arriving and departing wheelchair passengers to terminals gates and other areas across the airport.
• Assist passengers with transport of luggage.
• Conduct daily inspections of wheelchairs for necessary repairs and maintenance.
• Ensure completion of required wheelchair or incident reports.
• Follow proper safety requirements when transporting and assisting passengers in and out of wheelchair.
• Provide exceptional customer service and greet passengers in a welcoming and friendly manner.
• Follow airport security regulations; display required security badge.
• Assist with luggage carts as needed.
• Additional duties as assigned by management.

Wheelchair Coordinator:

• Coordinate and schedule wheelchair transportation requests for passengers.
• Ensure timely arrival and departure of Wheelchair Agents for scheduled requests.
• Assign wheelchair requests though software to Wheelchair Agents.
• Ensure enough wheelchairs are staged beforehand for arriving and/or departing flights.
• Ensure that Wheelchairs Agents are equipped with all necessary information, including client-specific needs (e.g., wheelchair types, medical requirements).
• Monitor Wheelchair Agents status and communicate any delays or changes to passengers.
• Communicate with Wheelchair Agents regarding assignments.
• Report of any damaged wheelchairs to management at beginning, during and end of shift.
• Communicate to management on any operational changes (e.g., flight delays, ticket counter changes)
• Ensure that all Wheelchairs are compliant with safety regulations.
• Adhere to state, federal, and…