Member Careers: Shape Utility Tech & Service

Overview

We utilize this opening to grow our pipeline for future openings within this division and will review your application as an applicable position comes available.

Would you like to build a career with a company that stresses the importance of solid relationships and offers a stimulating workload? NISC is ranked in Computer World’s Best Places to Work survey for twenty-two years and we are looking for qualified individuals to join our team.

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support.

The primary focus of the Member Support division is the day-to-day care of NISC Members after they have been converted to our products. When a new product is installed at a Member site, the Professional Services team continues to support the Member for a short period after the implementation. Once the implementation project is closed, the Member is transitioned to the Support & Regional Business Manager Teams, where they will be cared for from that point on.

• Support Specialist
• Technical Support Specialist
• Account Manager
• Engagement Analyst