Housing Assistance Coordinator

Under general supervision, the Housing Assistance Coordinator I will maintain high occupancy levels for BHP’s Housing Choice Voucher Program by maintaining a caseload of active participants and processing all actions associated with the life of a participant – from briefing/issuance of voucher, lease up of voucher, all recertifications, conducting inspections, and termination from the program.

Hiring Range: $23 - $25/ hour or $47,840- $52,000/ annually DOQ

Applications will be accepted through March 17, 2026.

We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy:

• Medical, dental, vision health plans.
• Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.
• Paid life insurance.
• Employee wellness program.
• Long term disability
• 13 paid holidays per year plus vacation and sick leave.
• Five paid Summer Fridays off (if applicable)
• Excellent work-life programs, such as flexible schedules, training opportunities, and more.

1. Maintains high occupancy levels for the Housing Choice Program by performing daily operational tasks for a voucher case load consisting of approximately 200 tenant-based vouchers:

• Audits applicant files within 3 days of receipt, to ensure program eligibility in accordance with BHP Admin Plan and HUD 24 CFR.
• Schedules and conducts briefings within 10 business days of receipt of the file.
• Processes regularly scheduled recertifications, with the goal of providing the participant with 45-day advance notice of any change in rent portions.
• Performs complex calculation of sources of income and assets.
• Calculates rent and housing assistance payments and ensures 100% accuracy on all work.
• Conducts inspections.
• Submits 50058s to HUD’s PIC/HIP system on time as per HUD time frames and ensures acceptance into the PIC/HIP system of all records, corrects errors if needed.
• Initiates and documents repayment agreements.
• Maintains tickler files for recertifications and re-inspections.
• Performing daily computer data entry and correspondence with clients and landlords.
• Can follow due process as contained in BHP Admin Plan and HUD 24 CFR and maintain proper documentation of such in file, to ensure program compliance and facilitate Participant Termination for Non-Compliance, when applicable.

2. Works with local private landlords in securing and maintaining housing opportunities:

• Conducting landlord outreach opportunities and activities
• Executing HAP contracts with landlords
• Ensuring correct, accurate and timely processing of HAP payments to landlords
• Addressing complaints and issues brought by the landlord.
• Working with landlords to enforce program compliance.

3. Provides excellent customer service by:

• Coordinating with partner agencies for problem resolution
• Problem-solving with landlords and participants when issues arise.
• Addressing issues and complaints from participants
• Working with reasonable accommodation issues under 504/ADA law
• Providing guidance and training to other team members as needed
• Working closely with other BHP departments

4. Performs related duties as required by management to meet the needs of BHP.

5. Regular, predictable attendance is an essential function of this position

6. Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment.

7. Maintains a high level of professionalism and integrity; listens to questions and concerns, evaluates issues and possible solutions, works collaboratively with the Boulder Housing Partners team to address systemic problems; inspires confidence and respect; uses feedback from others to grow and develop.

8. Actively supports and upholds BHP’s stated mission and values. Optimizes the use of resources; responsible for knowing and complying with all BHP policies. Participates in professional training and development; and adheres to attendance and workplace attire policies.

High School diploma or equivalent. Demonstrated written and verbal communications…