Temporary Aide - Administrative Assistant - Division of Racing Events

Department Information

Department of Revenue (CDOR) is a temporary position open to Colorado residents and non-residents. The mission: become a trusted partner to every Coloradan helping them navigate government complexities, driven by our values of service, teamwork, accountability, integrity, and respect. The vision: empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture.

The Division of Racing is looking for a Temporary Licensing Specialist (Administrative Assistant III). A typical day includes managing the applications process for the Racing Division: accepting and processing applications, receiving payment, maintaining records, and handling customer service. In-depth experience with diverse customer clientele in a licensing or regulatory environment is required.

• Follow established procedures to receive and process all ownership applications.
• Ensure applications are complete, have proper fees, and are processed in the database.
• Prepare reference letters, conduct computer checks on applicants and generate renewal notices.
• Issue licenses after Director approval.

• Develop scanning and indexing standards and procedures.
• Scan all correspondence relating to license files.
• Ensure staff are meeting standards by reviewing scanned files.

• Perform license application processing.
• Conduct background checks to determine statutory and regulatory suitability of applicants for a support racing license.
• Interview and consult applicants with problems that would prevent suitability to gain compliance.
• Fingerprint applicants.

• Finalize all disciplinary actions taken by the Division against licensees.
• Ensure the outcome of disciplinary action is accurately reflected in the licensing database and scan all documentation.

• Three years of general clerical experience.
• Experience providing exceptional customer service in a call center and/or online; interfacing with a variety of people.
• Data entry into a program or database (appointments, contact information, customer records).
• Daily work responsibilities utilizing office equipment and software (E‑Mail, Microsoft Office, Google Apps, etc.).
• Typing professional emails, letters, reports, briefings, forms, memoranda, etc.
• Reviewing and comparing data for accuracy and completeness; gathering specified information and compiling routine reports.
• Documentation of general clerical and call center experience required on application.

• Fluency in Microsoft Office Suite (Word, Excel, Access), Gmail, and Google Applications.
• Demonstrated ability to communicate clearly using a variety of tools.
• Strong attention to detail and ability to analyze information to determine an outcome.

• Willingness to work nights, weekends, holidays, and maintain on‑call status while off‑duty for emergency response.
• Willingness and ability to lift, carry, or move objects occasionally up to 50 pounds.
• Random drug tests may be required of all positions.

• Must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
• Must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations; undergo pre‑employment evaluation of tax records.
• Must complete successful background investigation and reference check prior to appointment.
• Workers expected to drive a state‑owned vehicle must maintain a safe driving record and a valid driver license.
• Motor Vehicle Records (MVRs) will be pulled for workers with assigned state fleet vehicle or who are required to operate a vehicle as part of the position.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments. Employment opportunities are provided to all qualified applicants regardless of race, color, religion, sex, disability, age, sexual orientation, gender identity, pregnancy, medical condition, ancestry, national origin, marital status, genetic information, or military status. The Colorado Department of Revenue assists individuals with disabilities with reasonable accommodation requests related to employment.