Assistant Property Manager

HIRING RANGE AND BENEFITS

Hiring Range: $25-$29/hour or $52,000- $60,320/annual DOQ

Medical, dental, vision health plans

Retirement benefits that includes PERA defined benefit plan plus 401k and 457 plans

Paid life insurance

Employee wellness program

Long term disability

13 paid holidays per year plus vacation and sick leave

Select Fridays off during the summer

Excellent work-life programs, such as flexible schedules, training opportunities, and more.

Under general supervision, the Assistant Property Manager provides support to the property managers for public housing, section 8 project-based, affordable, tax credit, and market rate housing in the City of Boulder. Functions include monitoring age receivables, completing financial reports, marketing planning, monitoring activities related to occupancy, processing and monitoring renewal and recertification paperwork, showing apartments, completing compliance reports, filling in for property manager as needed, and performing property management related duties as required.

High school diploma or equivalent. Strong organizational experience. Experience with data entry and database management. Ability to accurately verify multiple sources of information and make assessments. Demonstrated ability to communicate with internal and external customers; proven composure in difficult situations; ability to manage and resolve conflict effectively. Attention to detail. Ability to work with diverse populations. Interest, desire, ability and commitment to provide excellent customer service in person and over the telephone.

Ability to work independently, take initiative, handle multiple tasks simultaneously, and to assume responsibility for completion of complex workload without close supervision. Acceptable background information, including criminal history. Valid Colorado driver's license and acceptable motor vehicle record.

Experience with housing software, particularly Yardi. Customer Service experience. Bilingual Spanish/English.

Assist with property management financial processes. This includes the following:

• Monitor and post monthly rents for the portfolio
• Monitor resident ledgers
• Monitor and manage age receivables according to policy
• Process demands and ensure rent collection policies are followed
• Perform month end review and reporting
• Review, monitor, and manage GPRI reports

Assist with processing all paperwork and mailings related to recertifications and renewals. This includes the following:

• Maintain and create filing and logging systems for first, second and final mailings
• Process recertification and send notification of recertification to residents
• Mail letters and packets and track return of documents
• Review forms for accuracy and completeness. Research and obtain missing information as needed
• Organize paperwork and assist as requested
• Track traffic, enter data into Yardi software system
• Maintain organized resident files

Assist with lease-up of vacant units. This includes the following:

• Respond to inquiries via telephone and walk ins
• Process and maintain waitlists
• Manages marketing plan for the properties
• Process applications for housing
• Conduct landlord references
• Conduct background checks
• Check files for eligibility criteria
• Show available units
• Conduct pre-leasing inspections of vacant units to ensure units are in move-in condition

Assist with move outs. This includes the following:

• Inspect and walk units at move out
• Assess charges with maintenance
• Assess and complete move out disposition
• Process move out file

Assist property managers by:

• Holding office hours on-site as needed
• Posting notices at sites
• Filing
• Interpreting for Spanish-speaking clients

Assist property managers with resident issues, including:

• Monitor rent collections and late payment reports
• Initiate and follow up on resident payback agreements
• Assist with resident issues, requests and communications
• Working knowledge of Reasonable Accommodation situations under Section 504

Provide front desk coverage by:

• Welcoming visitors
• Answering phones
• Directing inquiries with professionalism and courtesy

Assist with all…