Lease Up and Administrative Specialist
Listed on 2026-06-15
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Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Administrative Management, Summer Seasonal
JOB OBJECTIVE
Under general supervision, the Lease Up and Administrative Specialist is a floating position that manages the lease up process for new construction and renovations at BHP and supports the property management department by providing high quality customer service to our clients and staff.
Functions include interest list and/or waitlist management, coordination with other Leasing Specialists for marketing, eligibility determinations, showing apartments, completing file documentation, compliance and reporting, responding to calls and emails, filling in for property manager as needed and other related property management duties as required.
HIRING RANGE$24-$28 per hour ($49,920-$58,240).
WORKPLACE BENEFITS- Medical, dental, vision health plans
- Retirement benefits—including PERA defined benefit plan plus 401(k) and 457 plans
- Paid life insurance
- Employee wellness program
- Long term disability
- 13 paid holidays per year plus vacation and sick leave
- Five Fridays off during the summer
- Flexible schedules, training opportunities, and more
High school diploma or equivalent.
Strong organizational experience.
Experience with data entry and database management.
Ability to accurately verify multiple sources of information and make assessments.
Demonstrated ability to communicate with internal and external customers; proven composure in difficult situations; ability to manage and resolve conflict effectively.
Attention to detail.
Ability to work with diverse populations.
Interest, desire, ability and commitment to provide excellent customer service in person and over the telephone.
Ability to work independently, take initiative, handle multiple tasks simultaneously, and to assume responsibility for completion of complex workload without close supervision.
Acceptable background information, including criminal history.
Valid Colorado driver's license and acceptable motor vehicle record.
DESIRED QUALIFICATIONSExperience with housing software, particularly Yardi.
Some knowledge or experience with electronic filing systems.
Customer Service experience.
Bilingual Spanish/English.
DUTIES AND RESPONSIBILITIES- Respond to inquiries from potential residents in a timely, professional and engaging manner via telephone and walk-ins
- Schedule appointments for apartment tours
- Drive the leasing process to exceed monthly leasing goals
- Track and enter all traffic into Yardi
- Track unit availability and unit assignment for each applicant
- Process and maintain waitlists and interest
- Process applications for housing
- Conduct landlord references
- Conduct background checks
- Check files for eligibility criteria
- Scan all documentation into File Vision upon receiving and recycle immediately
- Show available units
- Conduct pre-leasing inspections of vacant units to ensure units are ready to show and in move-in condition.
- Process applications and recertifications, send any required notification to applicants and/or residents
- Communicate with applicants/residents about status of their application/recertification process
- Mail, fax, or email documents and track return of documents
- Review forms for accuracy and completeness. Research and obtain missing information as needed
- Organize paperwork and assist as requested
- Track traffic, enter data into Yardi software system
- Maintain organized ETR (Electronic Tenant Record)
- Holding office hours as needed
- Providing customer service in person, by phone, by email, or as applicable
- Returning calls and emails as needed
- Posting notices at sites
- Transporting payments to BHP
- File Vision scanning and accuracy
- Monitor rent and security deposit collection at move in
- Complete move in process with applicant/resident, including unit check in form at move in
- Assist with applicant/resident issues, requests and…
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