Account Manager – Box Retail

Job Title:

Account Manager – Big Box Retail Responsibilities

• Serve as the primary point of contact for assigned big-box accounts, building strong relationships with buyers, planners, inventory teams, and merchant partners.
• Support the development and execution of account-specific strategies, promotional plans, and seasonal initiatives.
• Partner closely with internal stakeholders including Marketing, Operations, Product, and Finance to deliver account needs.
• Account Management & Business Development: maintain relationships and drive growth with major retailers.
• Sales Planning & Business Growth: track and analyze account performance, identify risks, trends, and opportunities for accelerated growth; work with Sales Operations to manage new item setup, pricing updates, assortment transitions, and promotional submissions; support line reviews, assortment refreshes, and cross-category expansion opportunities.
• Operations & Execution: ensure accuracy and readiness of merchandising assets, packaging, planograms, and product briefs ahead of key retail resets; monitor inventory levels, forecasts, replenishment, and store-level performance to reduce out-of-stocks and maximize revenue; partner with Supply Chain to ensure product availability and timely fulfillment.
• Cross-Functional Collaboration:
  
  collaborate with Marketing on account-specific campaigns, digital content, and in-store activations; communicate account needs clearly across the organization to ensure alignment and timely execution; represent account interests in product roadmap discussions, packaging decisions, and promotional planning.

• 3-5+ years relevant Sales & Account Management experience, ideally within major big box retailers such as Apple, Best Buy, Target, Walmart, and Wireless customers
• Bachelor’s Degree in Business, Marketing, or equivalent work experience
• Demonstrated ability to communicate, present, and influence multiple levels of an organization
• Possess problem solving, attention to details, and analytical skills
• Must be a self-starter that shows ownership and commitment to the job
• Highly versed in Microsoft Office Suite with emphasis in Excel & PowerPoint; comfortable with G-Suite platform
• Action-oriented and flexible mindset to drive impact in a fast-paced, rapidly changing growth environment
• Sense of humor, personal integrity, and appreciation for the power of teamwork
• Ability to travel domestically up to 30%

Salary: $75,000 to $85,000 +10% annual bonus potential