Business Analyst- Eligibility Systems

Travel required:

Up to 10%.

Clearance required:

Ability to obtain Public Trust.

• Business Analysts are responsible for bridging the gap between IT and the business by assessing and improving the organization’s processes and systems through data analysis and identifying improvement opportunities.
• Elicit, analyze, document, and validate business, policy, technical, and functional requirements.
• Develop and maintain user stories, acceptance criteria, functional specifications, process documentation, and requirements traceability.
• Collaborate with business stakeholders and technical teams throughout discovery, design reviews, and project delivery activities.
• Support backlog refinement, prioritization, and management activities to align solution delivery with business objectives and stakeholder needs.
• Guide teams in the application of Agile principles and practices throughout project delivery, fostering an Agile mindset through team planning, collaboration, and continuous improvement.
• Support Scrum ceremonies, stakeholder engagement, and coordination across project teams.
• Analyze business processes, business metrics, and related data to identify issues, gaps, inefficiencies, and opportunities for improvement and automation.
• Support system testing, user acceptance testing, and data validation activities.
• Maintain system, project, and metrics documentation.
• Assist in the development and execution of IT strategies that support business goals and ensure adherence to project processes, formats, and documentation standards.

• Bachelor’s degree or four (4) years of experience in lieu of a degree.
• Three to five years of business analysis experience supporting integrated eligibility, Medicaid, SNAP, or related systems.
• Demonstrated experience eliciting, analyzing, documenting, and managing business and functional requirements in Agile delivery environments.
• Experience supporting solution delivery through backlog refinement, prioritization, user story development, and requirements management.
• Experience supporting Agile teams, including Scrum ceremonies, testing activities, and cross‑functional collaboration.
• Strong analytical, problem‑solving, and reasoning skills, with the ability to gather, analyze, and interpret data to identify issues and potential solutions.
• Strong communication skills, including the ability to translate complex business, policy, and technical information for diverse audiences.
• Proven ability to collaborate with and influence business, policy, operations, and technical stakeholders.
• Experience coordinating activities across multiple work groups and advising cross‑functional teams in a fast‑paced project environment.
• Must be a U.S. Citizen.
• Must be able to obtain and maintain a Federal or DoD Public Trust; candidates with an active Public Trust or suitability are preferred.
• West Coast candidates (AKST, PST, or MST time zone) preferred; must be able to work AKST.

• Master’s Degree in Public Policy, Public Health, or Business Administration.
• Project Management Professional (PMP) certification.
• Agile certifications (SAFe, Scrum, etc.).

• Medical, Rx, Dental & Vision Insurance.
• Personal and Family Sick Time & Company Paid Holidays.
• Discretionary variable incentive bonus eligibility.
• Parental Leave and Adoption Assistance.
• 401(k) Retirement Plan.
• Basic Life & Supplemental Life insurance.
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
• Short‑Term & Long‑Term Disability.
• Student Loan Paydown.
• Tuition Reimbursement, Personal Development & Learning Opportunities.
• Skills Development & Certifications.
• Employee Referral Program.
• Corporate Sponsored Events & Community Outreach.
• Emergency Back‑Up Childcare Program.
• Mobility Stipend.