Experience Coordinator

Job Summary

Residence Life is encouraging applications for the Staff Experience Coordinator position. The role focuses on assembling and supporting all Student Staff, Student Leaders, and Professional Staff of Residence Life, coordinating recruitment, onboarding, development, and staff evaluations in alignment with the department’s vision of employee experience.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Residence Life builds dynamic residential living and learning communities using socially just and sustainable practices. Staff are committed to providing students with the best experience possible while living on campus, fostering inclusion and encouraging self‑exploration, connection, and new perspectives.

• Implement processes to recruit, hire, train, and evaluate professional staff and student staff/leadership under the direction of the Senior Assistant Director of Staff Experience.
• Serve as a departmental employment liaison with Student Affairs Human Resources, ensuring compliance with university policies and procedures.
• Supervise up to two student staff members and develop intentional performance review metrics.
• Facilitate norming conversations around performance review metrics and develop position‑specific hiring timelines.
• Maintain ongoing accountability practices, design training, and oversee staff recognition initiatives.
• Manage the student staff employment opportunities website and advise on payroll policies.
• Coordinate onboarding instructions, staff pay updates, and training on interview procedures, norming, hiring standards, and bias reduction strategies.
• Ensure eligibility requirements such as GPA and conduct are met, utilizing CU‑SIS software to verify ongoing compliance.

• Administer current hiring software and maintain user accounts and permissions across all relevant systems.
• Maintain correspondence with candidates and campus partners, deliver information sessions, and curate accurate standard operating procedures.
• Administer fiscal processes with integrity, following all federal, state, university, and departmental budget procedures.

• Provide leadership for strategic planning, implementation, and assessment initiatives across Residence Life and Student Affairs.
• Participate in vision creation, resource allocation, and strategic implementation.
• Represent Residence Life on campus, chair and participate in departmental committees, and monitor the student employment payroll budget.

• Support external collaborators and facilitate hiring processes for Conference Services Student Staff.
• Collaborate with HR to complete background checks, compensation, and I‑9 paperwork for all staff.
• Coordinate with HR and IT for new hires to receive Staff IDs, computer access, scheduling software, and card access.
• Develop and implement marketing plans in partnership with campus stakeholders.

• Uphold crisis response policies and serve as a Campus Security Authority for incident reporting.

This is a hybrid work opportunity with a regular schedule of Monday – Friday, 8 am – 5 pm, including occasional night and weekend requirements.

The annual salary range for this position is $52,000–$57,375.

• Paid time off: 22 vacation days, 15 sick leave days, and 11 holidays per year.
• Medical, vision, dental, and life insurance.
• Tuition reimbursement.
• 10% employer contribution to a retirement plan.
• Free RTD rides via Eco Pass.
• Career growth opportunities within Student Life and the CU Boulder campus.

• Bachelor’s degree or equivalent combination of education and experience.
• 1 year of direct professional experience working with college students, or 2 years of direct graduate experience working…