Business Analyst - Eligibility Systems

Job Family:
Technology Consulting.

Travel Required:

Up to 10%.

Clearance Required:

Ability to obtain Public Trust.

• Business Analysts are responsible for bridging the gap between IT and the business by assessing and improving the organization's processes and systems by analyzing data and identifying improvement opportunities. This includes:
• Elicit, analyze, document, and validate business, policy, technical, and functional requirements.
• Develop and maintain user stories, acceptance criteria, functional specifications, process documentation, and requirements traceability.
• Collaborate with business stakeholders and technical teams throughout discovery, design reviews, and project delivery activities.
• Support backlog refinement, prioritization, and management activities to align solution delivery with business objectives and stakeholder needs.
• Guide teams in the application of Agile principles and practices throughout project delivery, fostering an Agile mindset through team planning, collaboration, and continuous improvement.
• Support Scrum ceremonies, stakeholder engagement, and coordination across project teams.
• Analyze business processes, business metrics, and related data to identify issues, gaps, inefficiencies, and opportunities for improvement and automation.
• Support system testing, user acceptance testing, and data validation activities.
• Maintain system documentation, project documentation, and project metrics.
• Assist in the development and execution of IT strategies that support business goals and ensure adherence to project processes, format, and documentation standards.

• Bachelor's degree. Additional Four (4) required in lieu of degree.
• Three (3) to Five (5) years of business analysis experience supporting integrated eligibility, Medicaid, SNAP, or related systems.
• Demonstrated experience eliciting, analyzing, documenting, and managing business and functional requirements in Agile delivery environments.
• Experience supporting solution delivery through backlog refinement, prioritization, user story development, and requirements management.
• Experience supporting Agile teams, including Scrum ceremonies, testing activities, and cross‑functional collaboration.
• Strong analytical thinking, problem‑solving, and reasoning skills, with ability to gather, analyze, and interpret data to identify issues and potential solutions.
• Strong communication skills, including the ability to translate complex business, policy, and technical information for diverse audiences.
• Proven ability to collaborate with and influence business, policy, operations, and technical stakeholders.
• Experience coordinating activities across multiple work groups and advising cross‑functional teams in a fast‑paced project environment.
• Must be U.S. Citizen.
• Must be able to obtain and maintain a Federal or DoD PUBLIC TRUST; candidates must obtain approved adjudication prior to onboarding. Candidates with an active PUBLIC TRUST or suitability are preferred.
• West Coast (AKST, PST, or MST) candidates preferred; must be able to work AKST.

• Master's Degree in Public Policy, Public Health, or Business Administration.
• Project Management Professional (PMP) certification.
• Agile (SAFe, Scrum, etc.) experience.

Annual salary range: $–$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

• Medical, Rx, Dental & Vision Insurance.
• Personal and Family Sick Time & Company Paid Holidays.
• Position may be eligible for a discretionary variable incentive bonus.
• Parental Leave and Adoption Assistance.
• 401(k) Retirement Plan.
• Basic Life & Supplemental Life.
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
• Short-Term & Long-Term Disability.
• Student Loan Pay Down.
• Tuition Reimbursement, Personal Development & Learning Opportunities.
• Skills Development & Certifications.
• Employee Referral Program.
• Corporate Sponsored Events & Community Outreach.
• Emergency Back‑Up Childcare Program.
• Mobility Stipend.

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. Guidehouse is not responsible for losses incurred from applicants’ dealings with unauthorized third parties.