Customer Service Representative
Job in
Boulder, Boulder County, Colorado, 80301, USA
Listed on 2026-07-31
Listing for:
Jefferson Theododore Lawn Care
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
Jefferson Theododore Lawn Care | Full time
Customer Service RepresentativeBoulder, United States | Posted on 07/29/2026
We are looking for a customer-oriented service representative.
Customer Service Responsibilities list:Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service teamsales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Requirements- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Insurance coverage: Medical, dental, and vision plans often starting soon after hire.
- Retirement savings: 401(k) or Roth IRA plans with company matching.
- Paid time off: Vacation days, sick leave, and paid holidays.
- Extra pay: Performance bonuses, shift differentials, or sales commissions. [1 , 2 ]
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