Senior Digital Customer Success Manager, CLM; Evisort

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other.

Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back.

In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other.

Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back.

In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

Workday is evolving how Customer Success operates in an AI-enabled world. We are seeking a Senior Digital Customer Success Manager to build the digital Customer Success motion for Evisort, Workday's AI-native contract intelligence and contract lifecycle management solution.

Evisort's customer base continues to grow, and we want to engage those customers strategically and digitally throughout their lifecycle. A significant portion of them sit in a digital segment, and we have designed what that motion should look like. This role exists to build it and run it.

In this role you will own a book of digital Evisort accounts and, at the same time, design and stand up the program that serves them: the lifecycle touchpoints, the self-service content, the usage signals that tell you when to intervene, and the escalation paths that follow.

You will also play a key role in enabling the broader Customer Success organization. The resources you build are intended to serve every Evisort customer at every stage, and the repeatable pieces of the motion are intended to transfer to Workday's other Specialized product teams.

This is a hands-on role with a high degree of autonomy, suited to someone resourceful who is comfortable designing the program and delivering it at the same time.

• Take a designed digital lifecycle from concept to live program, covering…