Product Training Specialist

Position: Product Training Specialist - US
About Halter

At Halter, we're on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace.

People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you'll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We're committed to delivering real change in the world - this isn't easy, and in truth, we love that it's hard.

We're backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab's Peter Beck and Icehouse ventures.

To find out more, visit our Linked In & Instagram.

About the role

Halter is changing the face of pasture-based ranching globally. Our product is complex, it sits at the intersection of hardware, software, animal behaviour, and real ranch operations, and the people who represent it need to know it inside out. You'll be part of the team that makes sure that's always true.

Every customer-facing hire across Support, Onboarding, and GTM goes through a program your team owns, and your job doesn't stop there. You'll own their ongoing product knowledge too, making sure that as Halter evolves, so does the capability of the people representing it. You'll build the content, run the sessions, assess competency, and stay close enough to the teams you support that you always know where the gaps are.

Your job is to make sure our customer-facing people know the Halter product so well that every rancher and their animals get the best experience possible.

If you genuinely believe that how you train your people is how you treat your customers, and you want to own that at one of the most exciting and innovative companies in agtech, this role is for you.

What your day could look like

Build & Run the new starter training programme: A program covering all new customer-facing hires across Onboarding, Support, and GTM, including camps out on customer farms and at our R&D ranches. You need to be comfortable around cows. Like, actually comfortable.

Own the seasonal training calendar:
As ranching seasons change, so does what our teams need to know. You'll make sure the training program keeps pace, so our people are always ready for what's happening on farm.

Build training content:
Writing modules, building assessments and tests across the full product suite, from collar behavior to virtual fencing to app workflows.

Get ahead of new product:
Working with Product and Product Marketing ahead of releases so the training is ready when the product goes live, not after.

Own the ongoing education:
Making sure that as the product evolves, the teams' knowledge evolves with it. New features don't just get trained once and forgotten.

Work with Customer Enablement:
Staying close to what ranchers are asking and struggling with, and making sure our internal teams are more across the product as than the ranchers using it every day.

Run competency assessments:
With both new starters and existing team members, testing where they're at, and giving them straight feedback on where they're strong and where they need more reps.

Stay close to the teams:
Sitting in on support calls, joining ranch visits, talking to team leads, and figuring out where knowledge is actually breaking down, then feeding that back into the program.

Keep the learning pathways current:
Maintaining content and assessments as the product evolves. Outdated training is worse than no training.

Use AI to make the human parts better. Figuring out where AI can handle the baseline so your time goes on the things that actually need a person.

This could be for you if

* People are better for having been taught by you. You hold a room and make things…